Nathan Nakamura Email & Phone Number

Medford, Oregon, United States

Medford, Oregon Area

Medford, Oregon Area

• Design, develop, and enhance software solutions. Work closely with stakeholders and team members to deliver member focused solutions that help the Credit Union create the most loyal members in the nation. Conduct.
• Designed and developed a cross-selling application designed to help staff better target products that relate to members’ needs based on various data points and common trends. This tool provided a solution to many of.
• Designed and developed a new member on-boarding application, allowing staff to provide new members with a consistent and complete on-boarding experience, regardless of location or staff member. New member net promoter.
• Designed and developed a loan approval system in use by various departments for sharing loan information, collaborating, and approving or denying of loans. Highly customizable to allow each department control over.
• Designed and developed various survey tracking systems for the Loyalty Department: Reports that display key metrics for tracking trends with member loyalty. Tagging system to further track data points. Automated survey.
• Increased efficiency through automation and workflow streamlining, resulting faster, less error prone, processes.

- Co-founded Full Spectrum Gaming with three other partners to provide an environment where gamers can enjoy a clean mature environment without the need to meticulously manage various systems that can degrade over time due to lack of maintenance and experience. These services are operated under the not-for-profit model, allowing Full Spectrum Gaming the.

• Responsible for purchasing, deploying, and maintaining all IT related systems including the Citrix virtual environment and various Windows and Linux servers. Maintaining of the Syspro ERP system, a critical application.
• Audited the IT Systems for security and disaster risks. Identified issues with redundancy of key systems, improper back-up methodology, and security risks. Proposed a plan of action to resolve these issues starting.
• Implemented a version control system and proper backup plan for proprietary company Solid Works designs. Furthermore, moved all Solid Works Schematics from local shared storage to a centralized and organized.
• Negotiated with local fiber provider to replace aged DSL and POTS lines with modern fiber and VOIP. Estimated cost savings would have resulted in a savings of at least $12,000 a year.
• Oversaw the redesign of the website with a move to the Magento shopping cart system. Coordinated communications, proposals, and deployment of the new website between stakeholders and contractors. The website redesign.
• Deployed a new shop floor tracking system allowing for a more accurate tracking of manufacturing times. Resulted in a more accurate account of worker time and ability to properly estimate product build times.

Southern Oregon University Hannon Library

Assisting library patrons and staff members with their technology needs, as well as directing patrons to locations of other Library services.Daily duties include answering technology questions, assisting patrons with technical issues, and directing patrons around the library.

Development of programs to assist personnel at the Information Technology Center at SOU.

Re-organized the Quality Control Division, tasked with revitalizing the negative image of CAL's corrupt administrators. Quality Control was in charge of maintaining the integrity of over 300 CAL Staff Members.Quality Control is charged with being a non-biased party within CAL, looking at decisions made by staff members against users and determining if the.

Overseer of all administrative activities relating to the America's Army Division, both North America and European Divisions. During this time, I coordinated CAL-America's Army's first sponsored tournament, which included attendance of over 50 teams with a prize value of greater than $2000. This was one of America's Army's first sponsored events and the.

Oversaw the day to day activities of CAL-America's Army's North America Division's staff members. Managing anywhere between 3 to 10 General Admins at a time. Duties included live support, forum moderation, staff management, writing news articles, and handling user disputes.

Community manager for CAL-America's Army North America Division, writing news and promotional articles to drive interest towards the league. Also assisted other General Administrators in daily live support duties, especially during match nights.

Administrator for the TeamPalit site, voice, and game servers. At TeamPalit, I specialized in relations with the competitive community, both amateur and professional.On the approval committee for Palit sponsorship of LAN Parties across the country at PalitLAN. PalitLAN was the committee in charge of determining how much sponsorship a LAN party should.

Performed regression and use case testing on the Harry and David E-Commerce website. During this time, I also worked on testing various other systems, including the Red Prairie Path Optimization software.

Managed systems relating to Information Technology, including website, voice servers, and systems required for day to day activities.Designed, Developed, and Deployed company website.Designed system for tracking Avatar traffic on premises for auditing and marketing purposes, including UI for analytic reporting.Designed access control system for managing.

Founded the TeamATi Quality Control Service for TeamATi Community support on TeamATi's various presences on the internet. Created a service where people were able to request the help of a TeamATi member 24 hour a day, 7 days a week.During TeamATi's presence in Second Life, I assisted in creating various applications and services within Second Life to.

Honolulu, HI

Overseer of day to day business activities -Managed ~15 employeesComputer Systems Consulting for both Commercial and ConsumerLAN Party Coordination -Hosted & Coordinated 12 LAN Parties with excess of 100 players, each, with multiple local vendors providing concessions.

Serviced desktop computers that were in need of repair due to malfunction or malware. Also participated in Customer Service duties for desktop computer support.

Serviced Desktop and Workstation computers for various clients, including new builds. Designed, implemented, and maintained various windows based network environments.