• Published Author: Co-author of three critically acclaimed nonfiction books, including Pseudoscience: An Amusing History of Crackpot Ideas and Why We Love Them (Workman/Hachette, 2025), Patient Zero: A Curious History of the World’s Worst Diseases (Workman, 2021), and Quackery: A Brief History of the Worst Ways to Cure Everything (Workman, 2017), an NPR Best Science Book of the Year.• Versatile Content Creator: Authored over 500 articles across digital and print platforms, with bylines in The Guardian, The San Francisco Chronicle, The Believer, Mental Floss, and Fine Books & Collections. Specialized in crafting engaging, research-driven narratives for diverse audiences.• Expert Communicator: Proven ability to simplify complex topics into compelling stories that inform and inspire. Skilled at tailoring messaging to resonate with target audiences in fast-paced environments.• Strategic Storyteller: Adept at aligning content creation with organizational objectives to enhance brand awareness and build meaningful connections with stakeholders.

• Led day-to-day operations of the Research Center, ensuring seamless provision of high-quality reference services to a diverse patron base.• Directed a team of 6 employees (archivists, librarians, and reference assistants) across both library and archival functions, setting short- and long-term goals aligned with institutional strategy.• Overhauled cataloging and processing workflows, resulting in a 20% increase in efficiency and ensuring all collections management practices met or exceeded industry standards.• Helped secure over $100,000 in grant funding to support archival projects, furthering the institution's strategic goals in maintaining the integrity and accessibility of collections.• Collaborated closely with donors and staff historians to assess the research value of documents and archival materials, securing critical acquisitions in line with the institution’s Collections Policy.• Tracked and analyzed key performance metrics, including user demographics, reference transactions, and collection usage, to continuously refine services and outreach efforts.• Led community outreach initiatives, presenting instructional activities and public programs to promote GHS’s archival collections and expand its reach within the community.• Participated in long-range strategic planning, including technology and facility improvements, to align Research Center operations with GHS’s institutional goals.

• Led a six-member collection development team, selecting materials across age groups and formats to align with a robust community and strategic plan.• Managed a $661,000 collection development budget, optimizing resource allocation to meet community needs while achieving high circulation rates across diverse collections.• Collaborated with library supervisors to operationalize the library's strategic plan, ensuring the alignment of collection offerings with evolving community interests and priorities.• Supervised and evaluated the performance of 8 staff members, fostering a collaborative environment and providing mentorship to enhance team productivity and professional growth.

• Supervised a team of 8.1 FTEs at a full-service branch library, handling hiring, performance reviews, scheduling, and training, ensuring consistent delivery of top-tier services.• Managed a $650,000 branch budget, balancing operational expenses with strategic initiatives to enhance library services and community outreach programs.• Led the implementation of long-range strategic plans, aligning the branch’s operations with district-wide goals to increase community engagement and library patronage.

• Served on the front lines of patron service, providing in-depth reference and research support at the downtown branch.• Led award-winning community programs, including the “15 Minute Histories” project, recognized with an the Oregon Heritage Award, and the popular "Lawyer in the Library" program, which significantly reduced community barriers to legal information.• Built long-term partnerships with historical and legal organizations, expanding resources for community members.

• Staffed reference desk, answering research questions from community college students and faculty.• Helped students develop and strengthen essays and research papers.