Nate Richard Email & Phone Number

Clermont, Fl

Hiring and training salespeople in the sales process. Structuring financial packages for customers looking to purchase new and used Toyota's as well as a variety of other pre-owned vehicles. Maintaining and managing customer satisfaction and sales retention.

Inspecting and appraising of customer vehicles and purchased vehicles. Managed the day to day reconditioning operations to ensure vehicles are serviced, inspected, and reconditioned to retail-able condition. Ensured correct pricing strategy for pre-owned inventory to expedite turn rate and promote gross profit for both retail and wholesale departments. Advancing digital marketplace and advertising to acquire new customers.

Sandy Springs Toyota

Led customers through entire sales process, from building rapport, selecting vehicle to the negotiating and closing of the deal. Responsible for building customer base and ensuring complete satisfaction of each customer through the entire sales process.

Responsible for daily operations including scheduling, planning, and payroll; Supervised 15 + employees and was responsible for training all employees in safety compliance and all other job related functions. Improved and maintained customer relationships. Developed operating procedures to maximize efficiency and decrease errors.AccomplishmentsDecreased "mis-flowed" packages by 90%; resulted in significant cost reduction.Managed sort 30% above production goals. Improved the local sort ranking from 15th to 1st out of 22 divisions.