• Work with users to formulate and document business requirements.• Recommend a budget allocation and programs amongst media channels including newspaper, magazine, outdoor, digital display, paid social, and remarketing.• Establish goals and objectives for each media channel and provide consistent updates on performance.• Partner closely with Digital Merchant organization to strategize cooperative investments with vendor partners inclusive of vendor-facing presentations… Show more • Work with users to formulate and document business requirements.• Recommend a budget allocation and programs amongst media channels including newspaper, magazine, outdoor, digital display, paid social, and remarketing.• Establish goals and objectives for each media channel and provide consistent updates on performance.• Partner closely with Digital Merchant organization to strategize cooperative investments with vendor partners inclusive of vendor-facing presentations of strategy, budget, and KPI’s.• Seek out and experiment with emerging media tactics and strategies that best advantage Bloomingdale’s.• Analyze campaign results and provide strategic optimization recommendations boosting campaign performance.• Identify ways to bring an objective, platform, and strategic initiative and think of innovative ways to bring them together.• Develop websites, landing pages and small applications.• Test plans, which ensure acceptable quality and integrity of the system.• Developing business requirements recommending process changes and solutions to improve business outcomes.• Providing UAT test plan with business unit and IT Operation information and managing UAT Test.• Maintaining the established strong relationship with Vendors. Show less

• Managing end-to-end project delivery, in complex projects or multiple, simultaneous, projects with tangible business benefits involving IT systems on telecommunication environment.• Solid knowledge in Telecom technology projects (development and maintenance of systems, implementation, upgrade or replacement of critical systems or platforms for the business);• Negotiating and managing business and technical stakeholders establishing trusted relationship within the impacted… Show more • Managing end-to-end project delivery, in complex projects or multiple, simultaneous, projects with tangible business benefits involving IT systems on telecommunication environment.• Solid knowledge in Telecom technology projects (development and maintenance of systems, implementation, upgrade or replacement of critical systems or platforms for the business);• Negotiating and managing business and technical stakeholders establishing trusted relationship within the impacted business and technical units.• Managing and controlling the day-to-day operational aspects of projects including scope, schedule, risks and costs.• Organizing meetings and war rooms with the impacted business unit.• Providing weekly executive reports to inform the project status including main achievements, timeline, issues and next steps.• Communicating project status to key stakeholders and management.• Using project management methodologies, principles and techniques to develop project plans, resource and manage projects leading to around 5% increase in company profits • Developing business requirements recommending process changes and solutions to improve business outcomes.• Providing UAT test plan with business unit and IT Operation information and managing UAT Test.• Maintaining the established strong relationship with Vendors.Key AchievementsProject managed system over 18 months with more than 10 enhancements. This project reduces the number of overdue and increases in company profits by 5%Negotiated a reduction in the cost of 20% to a system enhancement with a vendor enabling additional enhancements to be included in the release. Show less

• developing system test plans, which ensure acceptable quality and integrity of the system• testing, debugging and diagnosing errors and faults in an applications within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification• researching, consulting, analyzing and evaluating system program needs• writing, updating and maintaining technical program, end user documentation and operational… Show more • developing system test plans, which ensure acceptable quality and integrity of the system• testing, debugging and diagnosing errors and faults in an applications within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification• researching, consulting, analyzing and evaluating system program needs• writing, updating and maintaining technical program, end user documentation and operational procedures• working with users to formulate and document business requirements• identifying, investigating, and analyzing business processes, procedures and work practices• identifying and evaluating inefficiencies and recommending optimal business practices as well as system functionality and behavior• taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system• creating user and training documentation in order to and conduct formal training classes• developing functional specifications for use by system developers• using data and process modeling techniques to create clear system specifications for the design and development of system softwareKey Achievements• Implement and overhauled Fraud System Show less

• developing system test plans, which ensure acceptable quality and integrity of the system• testing, debugging and diagnosing errors and faults in an applications within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification• researching, consulting, analyzing and evaluating system program needs• writing, updating and maintaining technical program, end user documentation and operational… Show more • developing system test plans, which ensure acceptable quality and integrity of the system• testing, debugging and diagnosing errors and faults in an applications within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification• researching, consulting, analyzing and evaluating system program needs• writing, updating and maintaining technical program, end user documentation and operational procedures• working with users to formulate and document business requirements• identifying, investigating, and analyzing business processes, procedures and work practices• identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behavior• taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system• creating user and training documentation, and conducting formal training classes• developing functional specifications for use by system developers• using data and process modeling techniques to create clear system specifications for the design and development of system software Show less

• testing, debugging and diagnosing errors and faults in an applications within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification• researching, consulting, analyzing and evaluating system program needs• writing, updating and maintaining technical program, end user documentation and operational procedures• developing functional specifications for use by system developers• creating user and… Show more • testing, debugging and diagnosing errors and faults in an applications within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification• researching, consulting, analyzing and evaluating system program needs• writing, updating and maintaining technical program, end user documentation and operational procedures• developing functional specifications for use by system developers• creating user and training documentation in order to and conducting formal training classes• developing system test plans, which ensure acceptable quality and integrity of the systemKey Achievements• Delivered thorough quality assurance testing reports that determined product quality and release readiness.• Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers. Show less