A results driven retail leader who quantifiably transforms problematic stores into top performers, with a consistent track record of increasing revenue, decreasing cost, improving customer experience and mentoring staff to receive leadership promotions. Develops and nurtures exceptional working cultures, underpinned by an open-door policy, transparent 2-way feedback loops and by engaging and motivating teams of colleagues with headcounts over 500 people. Proven to quickly adapt to new environments and strategic projects across small, medium, and large operations; consistently exceeding business objectives and surpassing all expectations. Has achieved myriad vertical promotions in multiple leading retail organisations and possesses an impressive combination of industry knowledge, commercial acumen, strategic thinking and communicative leadership at all levels.Believes in leading from the front, maximising morale and cohesion through the attitude of rolling the sleeves up and getting stuck in; equally comfortable delivering annual reports on £50M annual turnover, as with physically building new displays, receiving deliveries or rotating stock. No job is too small, and certainly no job is too big, and this approach ultimately receives respect and appreciation from the entire team, with everyone pulling in the same direction, for the right reasons, and delivering collective performance that exceeds the sum of the parts.Areas of Expertise:Basket Value Maximisation | Business Process Improvements | Cashflow | Coaching | Commercial AwarenessCommunication | Consumer Behaviour | Culture Transformation | Department Launches | Financial ReportingHuman Resources | Leadership | Legal Compliance | Mentoring | Operations Management | Profit & Loss | Recruitment Resolution Management | Stakeholder Management | Strategic Planning | Store Management | Workflow Efficiencies