Exceeding Client Expectations

• Evaluated & updated business processes & practices including registration, recruitment, sales & marketing • Management of 25+ event programs annually with an average attendance of 1,000 - 1500 attendees/year• Sales / Marketing with churches, Christian schools and colleges• Researched and implemented new technologies to improve efficiency and productivity of administrative, office and retail functions including retail POS system and camp management software• Developed 2 month long internship program, recruited, trained using servant leadership principles, managed, coached and evaluated 4-6 interns annually • Developed GPS based team building activity for ~30 - 40 participants• Risk Assessment, Crisis first response and management• I.T. oversight, planning, implementation and management

• Installed Timestone print management software, cutting production time by a margin of 50%• Accounts Payable support using Quickbooks• Network Management, PC updates

• Manage ~$1,000,000 budget and report to principals• Report to 10+ departments of account standings• Customer Service for 250+ students and staff to facilitate payment plans and graduate debt free• Train staff in proprietary accounting / HR system• Train /support 75+ staff members in MS Windows, MS Office, end user support• Mentor 5 - 7 young married and single college age students weekly

• Oversee proprietary accounting software migration with no data loss• Provide customer service to 250 students and staff annually• In house Business Management training• Develop and teach 101 level fund-raising course• Mentor 5-7 young married and single college age students weekly