Front Desk Representative
Fort Lauderdale, Florida, United States
-Checked-in / checked out hotel guests courteously and efficiently. Processed all payments according to established hotel requirements as well as provide information and assistance to all guests and visitors. -Met with Front Desk Managers to review daily assignments and priorities -Maintained knowledge at all times of all room rates, special packages and promotions being offered at the resort. Stayed informed on daily house count and expected arrivals and departures. Stayed updated on… Show more -Checked-in / checked out hotel guests courteously and efficiently. Processed all payments according to established hotel requirements as well as provide information and assistance to all guests and visitors. -Met with Front Desk Managers to review daily assignments and priorities -Maintained knowledge at all times of all room rates, special packages and promotions being offered at the resort. Stayed informed on daily house count and expected arrivals and departures. Stayed updated on key information such as scheduled daily group activities and meetings and room availability for each room category. Show less