Check shipping documents against the terms of complex Commercial Letters of Credit and provide 2nd check and release payment Ensure a smooth workflow, review difficult cases, and expedite urgent transactions per SLA Ensure that all transactions are processed in accordance with documented SOPs and comply with internal operating standards, with Customer Service Levels and with Industry Rules and Standards and Compliance Ensure that all relevant Audit, Risk, Regulatory and ISO requirements are adhered to at all times Maintain a client focused approach, engage team members in best practices, exercising sound judgment, based upon knowledge and experience, at all times To provide guidance to all staff on complex transactions, especially where new business is being introduced Monitor the work flow queues and assign transactions for processing to the team Perform additional responsibilities as assigned

• Assume accountability for military personnel and contractors• Analysis and assess given data for fixed wing and helicopter passengers and cargo• Work with high-level personal in assessing and maximizing the effectiveness of traveling operations• Deliver solutions to logistic problems while maintaining high levels of quality service • Ensuring departmental objectives/KPIs and review and assess ongoing performance of direct reports• Ensure IT systems in place are effective, maintained, and accurate• Ability to analyze and manipulate technical and complex data to disseminate information to senior level management

• Provide security on compound that is only accessed by high-level personal • Conduct daily searches and exchanges with foreign nationals to ensure • Ensure accountability of personnel in conducting their jobs professionally and ethically to maintain a professional standard