Nathan Evans Email & Phone Number

Jonesboro, Arkansas, United States

Worked as a Cyber Security Consultant from March 2023, spearheading the design and implementation of comprehensive network and security solutions to enhance employees' access to development networks for skill-building. Played a pivotal role in cyber defense operations by employing advanced disaster recovery strategies to safeguard data integrity. Successfully developed and implemented ISO 27001 and SOC 2 standards, ensuring compliance. Increased worker efficiency and accuracy by creating standardized processes, templates, and documentation. Configured a wide range of technologies, including vCenter, ESXI, pfSense, Nessus, Windows Server, uiPath, and LDAP. Led a team to design and automate error identification, ticket creation, and incident management through APIs, and monitored and rectified system anomalies to meet strict SLA requirements. Enhanced disaster recovery redundancy through replication and archiving systems. Set performance benchmarks in case resolution and customer interactions, transformed an inefficient team into a productivity model through targeted training and leadership, and managed extended and after-hours operations. Served as a site manager for a local municipality, overseeing VPN renovations, account security, and disaster recovery solutions, while routinely managing and updating hardware projects within the company.

Jonesboro, Arkansas, United States

Owner/DeveloperShipped "Biggest Stream Hover Racing" on Steam.Currently working on new projects in free time.

Jonesboro, Arkansas, United States

Supervised student workers in a dynamic help desk environment, ensuring efficient resolution of technical queries and sales. Served as an advanced tier 2 support specialist, handling complex issues and escalations with expertise. Managed meticulous tracking of products and inventory, optimizing asset utilization and procurement. Recommended and installed software-based security solutions on personal and faculty devices. Conducted thorough investigations and resolutions of security breaches across various digital platforms. Delivered comprehensive IT training to staff, enhancing help desk service capabilities and operational efficiency. Provided mentorship to IT staff, fostering professional growth and achievement of individual IT aspirations. Efficiently digitized and organized critical documents on IT servers, ensuring secure and easy access.

Jonesboro, Arkansas, United States

Worked as an Information Systems Analyst, conducting onsite visits for hardware issues and complex escalations, delivering direct resolution when remote methods failed. Specialized in configuring and troubleshooting a broad array of technology, including networking, security, and endpoints. Orchestrated the installation and strategic planning of networks for a diverse clientele, including private and public sectors. Adhered to law enforcement protocols for network investigations, crafting robust network solutions for police departments. Led thorough investigations into data breaches, significantly enhancing network and endpoint security measures. Mentored newcomers in best IT practices, ensuring adherence to high standards and policies. Executed physical security checks on IT infrastructure to prevent unauthorized access and tampering with critical hardware. Guided clients through the secure decommissioning and disposal of outdated IT equipment, preventing potential data breaches.

West Linn, Oregon, United States

Resolved technical tickets for major enterprises, ensuring timely and effective support. Investigated security incidents, including phishing and firewall frameworks, bolstering organizational defenses. Analyzed user activity for anomalies, contributing to proactive threat detection within client environments. Diagnosed and remedied issues across workstations, networks, and servers, maintaining critical infrastructure uptime. Performed onsite installations and executed disaster recovery plans, ensuring business continuity for clients. Collaborated across departments to meet and exceed the objectives set for the team, enhancing company-wide success. Managed the deployment of antivirus software and security patches, reducing the risk of malware infections across the organization. Monitored network traffic for suspicious activity, using advanced tools to detect and prevent unauthorized access attempts.

Iwakuni, Yamaguchi, Japan

Led dynamic teams of communications professionals through multinational operations throughout Asia and the Pacific. Oversaw an enterprise-level service desk, providing international IT support and customer service across the Marine Corps. Briefed leadership on task completions, future initiatives, and ongoing operations, ensuring strategic alignment and transparency. Developed detailed network diagrams to guide strategic planning and operational readiness for future missions. Trained employees on multiple technologies including satellite networks, encryption protocols, and ruggedized information systems. Engineered and administered robust network infrastructures, virtual machines, servers, and data stores in deployed environments. Ensured compliance with security inspections and policy standards, upholding high levels of security and operational readiness. Rapidly deployed ESXI servers to support agile and efficient setup of secure environments in forward-deployed locations. Conducted meticulous inspections of configured equipment, ensuring optimal setup and adherence to stringent security standards. Designed and executed physical security plans for critical sites, safeguarding personnel, systems, and sensitive information. Facilitated secure international communications using advanced encryption devices, ensuring the integrity of sensitive data. Efficiently created and administered user accounts within the global address list, streamlining the onboarding process.

New Orleans, Louisiana, United States

Engineered and executed disaster recovery strategies to mitigate risks from natural and unnatural disasters, ensuring continuity. Configured and monitored ESXI servers via vSphere, optimizing server performance and reliability. Oversaw nationwide site outage monitoring and reporting, maintaining operational integrity across the network. Played an integral role in the management and operational testing of enterprise-wide security GPOs, strengthening system security postures. Collaborated with parallel communication teams to enhance server security, contributing to a fortified network environment. Managed more than 140 servers spread across four different independent networks supporting two branches of the military and reserves. Accounted for a substantial portfolio of equipment and software across numerous locations nationwide. Liaised with external partners to facilitate the completion of critical IT projects, ensuring proper communication between companies. Performed Tier 2-3 troubleshooting initiatives, significantly improving system reliability and user experience for a vast workforce. Delivered daily briefings to leadership on operational status and progress, ensuring alignment and informed decision-making. Spearheaded the installation and evaluation of new hardware and software, driving technological advancement and network resilience.

Cissp, Cyber Security

Itil, Information Technology Project Management

Information Technology