Business Systems Analyst
Current
Aug 2024 - Present
AeroLeads people directory · profile
Benjamin Hicks Email & Phone Number
Business Systems Analyst
at
Sebastian Tech Solutions
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Systems Analyst
Location
Jonesboro, Arkansas, United States
Company size
Who is Benjamin Hicks? Overview
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Quick answer
Benjamin Hicks is listed as Business Systems Analyst at Sebastian Tech Solutions, a with 21 employees, based in Jonesboro, Arkansas, United States. AeroLeads shows a matched LinkedIn profile for Benjamin Hicks.
Benjamin Hicks previously worked as Service Desk Manager at Sebastian Tech Solutions and Service Desk Analyst at Sebastian Tech Solutions. Benjamin Hicks holds Bachelor'S Degree, Information Systems And Business Analysis, Senior from Arkansas State University.
Company email context
Email format at Sebastian Tech Solutions
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Sebastian Tech Solutions
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Profile bio
About Benjamin Hicks
My name is Ben, and I grew up in Cabot, Arkansas as the youngest of three boys. My focus is in business continuity and analytics. I graduated in May of 2022 with a Bachelor’s degree in Information Systems and Business Analytics with a GPA of 3.62. I am at my best when given a task to focus on, or when in a high-paced work environment. I enjoy striving for perfection and am very detail oriented.
Current workplace
Benjamin Hicks's current company
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Sebastian Tech Solutions
5 roles
Benjamin Hicks work experience
A career timeline built from the work history available for this profile.
Service Desk Manager
Managed and led a team of 11 agents that supported global backup and recovery, consistently resolving over 80% of all tickets sent into the service desk at the L1 level.Leveraged data driven decisions and custom reports using Zendesk to enhance team performance and the customer experience.
Feb 2024 - Jul 2024
Service Desk Analyst
Supported Customers on Rubrik's backup and disaster recovery services; managed Rubrik cluster bootstrapping, configuration, and disaster recovery preparation for clients globally
Jun 2022 - Feb 2024
Threat Analyst
Monitored and engineered SIEM applications, investigated network traffic via firewalls, issued security recommendations, managed incident response documentation.Handled classified information requiring a DOD Secret Clearance
Jun 2022 - Mar 2023
It Internship
• Implement an outsourced MIS.• Evaluate cost centers and their cash flows to better estimate the cost of jobs.• Overhaul the paper, ink, and shipping inventory system. • Helped to develop a better scheduling system for jobs. • IT support for Sales and Customer Support employees.
May 2019 - Aug 2019
Team & coworkers
Colleagues at Sebastian Tech Solutions
Other employees you can reach at sebastiantechsolutions.com. View company contacts for 21 employees →
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Alex Hart
Colleague at Sebastian Tech SolutionsParagould, Arkansas, United States
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Advant Shadow
Colleague at Sebastian Tech SolutionsGreater Augusta Area, United States
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Christopher Hall
Colleague at Sebastian Tech SolutionsEvans, Georgia, United States
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Nathan Evans
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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Nathan Cole
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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Cameron Lamb
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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ZC
Zach Curtis
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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JM
James Murray
Colleague at Sebastian Tech SolutionsGreater Charlottesville Area, United States
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Meg Sebastian
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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JB
Joseph Branstetter
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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Alex Hart
Colleague at Sebastian Tech SolutionsParagould, Arkansas, United States
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AS
Advant Shadow
Colleague at Sebastian Tech SolutionsGreater Augusta Area, United States
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CH
Christopher Hall
Colleague at Sebastian Tech SolutionsEvans, Georgia, United States
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NE
Nathan Evans
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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NC
Nathan Cole
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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CL
Cameron Lamb
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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ZC
Zach Curtis
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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JM
James Murray
Colleague at Sebastian Tech SolutionsGreater Charlottesville Area, United States
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MS
Meg Sebastian
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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JB
Joseph Branstetter
Colleague at Sebastian Tech SolutionsJonesboro, Arkansas, United States
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2 education records
Benjamin Hicks education
Bachelor'S Degree, Information Systems And Business Analysis, Senior
Education record
FAQ
Frequently asked questions about Benjamin Hicks
Quick answers generated from the profile data available on this page.
What company does Benjamin Hicks work for?
Benjamin Hicks works for Sebastian Tech Solutions.
What is Benjamin Hicks's role at Sebastian Tech Solutions?
Benjamin Hicks is listed as Business Systems Analyst at Sebastian Tech Solutions.
Where is Benjamin Hicks based?
Benjamin Hicks is based in Jonesboro, Arkansas, United States while working with Sebastian Tech Solutions.
What companies has Benjamin Hicks worked for?
Benjamin Hicks has worked for Sebastian Tech Solutions and Democrat Printing And Lithographing Co. Est. In 1871.
Who are Benjamin Hicks's colleagues at Sebastian Tech Solutions?
Benjamin Hicks's colleagues at Sebastian Tech Solutions include Alex Hart, Advant Shadow, Christopher Hall, Nathan Evans, and Nathan Cole.
How can I contact Benjamin Hicks?
You can use AeroLeads to view verified contact signals for Benjamin Hicks at Sebastian Tech Solutions, including work email, phone, and LinkedIn data when available.
What schools did Benjamin Hicks attend?
Benjamin Hicks holds Bachelor'S Degree, Information Systems And Business Analysis, Senior from Arkansas State University.
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