Nathan Hatfield-Evans Email & Phone Number

Tacoma, WA, US

Developed and continues to iterate on new team structures, with an eye towards spreading workloads equitably and enhancing the remote work experience. This change lead to a notable increase in MRR per team member, while increasing team and job satisfaction. Takes an active role in leadership to develop strategies for growth within the organization and my.

Fort Collins, Colorado Area

Collaborate with 10+ clients as a trusted partner to ensure the overall health of their IT portfolio. Clients range across a multitude of industries, including health care, non-profits, construction, and retail, requiring creative solutions single solution fits all needs. Host quarterly meetings with clients for strategic planning, defining technology.

Fort Collins, Colorado Area

Systems Specialist supporting Community ServicesDesigned, developed and tested new Trained Observer software for Parks department. Implemented a mobile responsive front end with the ability to capture photos of problem areas, alerting crew chiefs automatically, and created custom reports to reduce the time needed to generate annual City Council data from.

Fort Collins, Colorado Area

Manged the shelter database, Chameleon; ensured data integrity via management reports, monitored backups, and trained users on proper data input methods.Formulated statistical analysis on a variety of topics using Crystal Reports, such as a report for Animal Protection and Control to use to help negotiate their $1.58 million contracts with the three major.

Fort Collins, Colorado Area

Detected network issues and responded in accordance with NOC policies and procedures.Logged and troubleshot network issues resolving or escalating when needed; configured network equipment and worked with vendors to provide solutions.Investigated and responded to incidents and service requests to fulfill service requirements within Service Level Agreements.

Juneau, AK

Spearheaded the project to install new wireless infrastructure for UAS, including initiating testing and implementation of designs. Aided in maintenance and improvement of over 400 networked computers for the University of Alaska Southeast spanning five separate locations.Worked with vendors to ensure equipment and programs were functional and up to date.