Nathan Hooker Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Responsibilities:● Reporting directly to the directors, overseeing all areas of the business. ● Manage a large team, with direct reports including a Finance Manager, Sales Director, Customer Service Manager, Civil Division Manager and Manufacturing Manager.● Ensure ISO 9001, 14001 and 45001 compliance requirements have been met.● Implement standardised business practices including updated policies and procedures, debtor management, documentation control and sourcing new support software.● Develop and implement new marketing strategies.● Give strategic direction and devise growth strategies in consultation with the wider senior leadership team.● Implement lean manufacturing techniques across the business.Major Achievements:● Effectively manage end-to-end business operations and played a key role in reducing staffing by 32% from 95 to 65. Annual saving of circa 1,550k.● Quarterly avg GP increase from 35% to 48%. ● EBIT increase, 8% ahead of budget.● Established Asia Pacific division FY23. First year sales 7 figure turnover.● Established Wellington regional branch FY24. First year sales expected to exceed 7 figure budget.● Establishment of Electrical division with avg sales increase of 60.● Moving key hand made products to be rotary molded items. Annual labour saving of 4,500 hours and annual margin increase of 471k.● Major rebuild of website.

Auckland, New Zealand

Key Responsibilities:• Reporting directly to the CEO of Skellerup Holdings, efficiently oversee all the day-to-day operations and financial/P&L performance of the business. • Manage a team of 35 direct reports including a Finance Manager, Design and Production Engineers, Manufacturing Supervisors, and Sales/Purchasing/Logistics/H&S/Customer Service staff. • Ensure ISO 9001 compliance requirements are met and promptly address non-compliance issues.• Work in close liaison with executive management to develop and implement business growth strategies, forecasts and budgets.Major Achievements:• Effectively manages end-to-end business operations and played a key role in consolidating the 3 sites to 2 sites with a $MM turnover. • Actively contributed to a location move project. • Currently manages the company’s second biggest client and has increased sales 2-fold in just 2 years.• As a result of reducing machine downtime, implementing standardised pricing strategies and scheduling outsourced maintenance, exceeded budgeted revenue by 21% and budgeted EBIT by 15%, as well as achieved a significant amount of savings in overhead wages.• Introduced highly effective and standardised manufacturing techniques and SOPs as well as improved work instructions and inductions.• Significantly increased staff engagement through relationship building, training and pay rate increases, as well as by empowering Production Supervisors.• Achieved a significant increase in production capability through strategic CAPEX planning and executing scheduled maintenance programmes for all machinery.• Successfully completed numerous CAPEX projects. Examples include fixed plant upgrades, an IT system overhaul, laser cutter purchase, and mobile plant replacement.

Auckland, New Zealand

Key Responsibilities:• Reporting directly to Managing Directors, oversee all business operations excluding marketing. • Lead all HR aspects for cross-functional teams comprising 140 staff in 24/7 operations across 4 sites. This includes recruitment, training, performance management and dealing with ER issues.• Ensure all staff adhere to company policy and legislative requirements.• Seek opportunities to continuously improve the capability and service reliability of the company.Major Achievements:• Introduced a new route from the Airport to Northshore and improved runtimes by analysing routes.• Played an instrumental role in improving SkyBus’s overall customer satisfaction rating on Trip Advisor from 10th position to 1st position in just 2 years.• Orchestrated the upgrade of Auckland Airport Airside bussing operations by adding new vehicles and contributed to SkyBus receiving the Auckland Airport Supplier of the Year award in 2018.• Increased overall service reliability from an average 90.29% to 98.4% in June 2016.• Attained Auckland Transport's overall customer service satisfaction score of 97.3% compared to Auckland-wide bussing average of 88.6% (inclusive of Skybus). • Increased staff engagement via social events and setting clear and achievable expectations, as well as ensured meaningful one-on-one interactions with senior management.• Led the implementation of new training plans/manuals, customer service scripts, and IT infrastructure. This in turn resulted in enhancing the customer experience. • Significantly improved relationships with Unite Union.

Auckland, New Zealand

Major Achievements:• Managed 18-20 teams comprising 95 staff across Auckland and Waikato and coordinated effectively with directors, Winstone Wallboards DC management, customers and team leaders.• Effectively oversaw and managed the end-to-end operations of the Hamilton delivery hub.• Increased productivity by 22.5% and delivered significant cost savings by reducing the size of the transport fleet by 10%.• Drove business expansion from 50 staff to ~95 by December 2015 by spearheading team development, implementing highly effective training programmes, and improving the planning and despatch structure. • Improved distribution capabilities to the North Shore and counteracted Auckland traffic congestion issues by establishing the North Shore distribution centre.

Masterton Nz

Auckland

Major Achievements:• Effectively managed all nonferrous operations including the processing of material for the international scrap market.• Coordinated with the National Operations Manager, National Nonferrous Trading Manager, and national and international Shipping Teams. • Lowered operating monthly expenses by 15.4% through reducing production staff and improving production and maintenance processes.• Introduced an improved nonferrous metals national product guide and training manuals.

Auckland

◊ Commenced on the company’s MANAGEMENT TRAINING PROGRAMME

Auckland

North Shore

Auckland

Governance For Success, Business

Master Of Business Administration (Mba), Business Administration And Management, General

Post Graduate Diploma, Business Administration And Management

Education record