- Collaborate with customer success and sales representatives to conduct intensive asset mapping process, discovering unknown client assets across the global internet- Partner with existing clients, addressing technical inquiries and utilizing internal engineering tools to facilitate customer retention and satisfaction with our product- Assist the sales team by providing technical assessments of network vulnerabilities for target customers- Plan and organize quarterly social events for the wider 40-person team to build camaraderie and connection in our remote work environment

Project Management- Directed 15+ campus programs and events annually, resulting in over 75 new members and high engagement during the COVID-19 pandemic- Managed and organized event logistics, recruitment and retention of membership, audience engagement, marketing, and networking strategies to develop effective programs- Developed and taught curriculum for leadership and identity development, interfaith dialogue, and career directionFundraising- Grew and fostered partnerships with over 125 ministry supporters to raise $250k over four years to support student-led initiatives, projects, and conferencesCollaboration, Coaching, and Leadership- Coached seven students leading the Black Campus Ministry chapter at Amherst College in Spring 2021Intentionally sought out two staff mentors for 1-on-1 mentoring and coaching in relevant skills- Advised and facilitated conversations with 33 students around mental health & self-care, relational skills, leadership development, and faith, identity, and justice

I helped with technical support for event setup, ensured campus center schedule ran smoothly, and served as point person for anyone visiting.

I served as counselor, role model, and emergency point person for 23 first-year residents. I received and implemented training in racial reconciliation, conflict mediation, and bystander intervention