Nathan Jacobs Email & Phone Number

United States

- Responsible for a team of engineers and multiple enterprise technologies that Xcel relies upon like Corporate VPN, Application Security and Traffic Load-Balancing. - Point of contact for questions and issues within our technology space and am in change of allocating the appropriate engineering resources for projects and problems. - I prepare, organize and present root cause analysis communications to Executives when system outages happen and prepare prevention plans to avoid future occurrences. - Conduct enterprise network communications compliance overview for all regulatory requirements, and operational processes of procedures, evidence, audit for electronic access controls, and monitoring systems within a 7-state operating area.- Establish policy and create documentation for system configurations and network designs used for corporate distribution.

- Supervised, collaborated with, and worked alongside a team of 17 engineers.- Designed, maintained and managed multiple networks including the corporate network for over 12K employees that working from home. - Coordinated project planning between cross-functional departments, and assigned the appropriate resources.- Organized team tasks and prioritized them based upon company and internal goals. - Monitored, tracked and followed-up on project requests that submitted to my team.- Protected my teams' time by interjecting when situations arose that aren't within the engineers scope of responsibility.- Communicated high level and external information to the team so they can understand the "why" surrounding the work they were performing and kept them apprised of the work on the horizon.- Stayed current on changes in the standards, technologies and regulations of a multi-state utility.- Developed and implemented standard procedures within a complex network environment.

Minneapolis, Minnesota

- Checkpoint Firewall Admin: Planned, configured, troubleshot and maintained the firewalls and rules that secure Xcel's 8-State business territory.- f5 Admin: Utilized f5 technologies to protect company applications, maintained server health and load balanced web application traffic. - Forcepoint Web Proxy Admin: Monitored and updated policies to prevent unwanted external network access as well as investigated blocked connections.

Cyber Protection Team - Team Lead

Minnesota

Rosemount, Minnesota

- Trained on Chemical, Biological, Radiological and Nuclear Threats and Emergency Response- Assistant to the Commander of MN 34th Infantry Division- Coordinate Logistics and property maintenance for roughly $17,000,000 of equipment- Assume duties of the Commander in their absence - Awarded Officer Leadership Award for embodiment of the Army Values through leading by example.- Platoon Leader for Decontamination Team- Trained as a Member of Minnesota's CERF-P Civilian Emergency Response Team

Edina, Mn

- Traveled 95% of the time as an IT "Jack of all trades." - On-site presence for clients that were wanting a technician to physically help within their office spaces, but didn't employ an in-house IT department.- Provided everything from basic desktop support to storage and networking assistance.

Minnetonka, Minnesota

- System and Network Administration.- Development and Documentation of System Procedures.- Plan and Execute Technology Focused Projects. - Ordered and Managed Hardware and Software for Minnesota and Argentina Offices.- Managed Corporate System Imaging through Dell KACE.- Organized New Employee Onboarding.

Woodbury, Minnesota

- Scheduled appointments and classes for new members. - Managed social media accounts and planned club events.- Monitored and maintained store merchandise and ordered new products.- Sold memberships to perspective individuals and families.- Collaborated with club trainers to run daily classes.

Lake Elmo, Minnesota

- Assisted Business clients with their online banking.- Piloted implementation of new online banking software.- Trained new employees on proper business practices and account management.- Coordinated fraud reporting incidents with loss prevention team.

- Received Certified Combat Medic with National EMT License and served as Leader of Medical Training Missions for Soldiers.- Awarded Officer Leadership Award for embodiment of the Army Values through leading by example.- Mentored soldiers in their physical fitness routines to ensure passing scores on annual fitness test.- Provided tutoring and assistance for low-scoring Soldiers in a Peer to Peer Program.

Bachelors, Marketing Communications

Activities and Societies: Sigma Tau Gamma Fraternity, Theater, Alumni AdvisorStudied Marketing and the many technical areas it encompasses.

Combat Medic/Emt, Emergency Medicine

Received EMT certification. Trained to be responsible for providing first aid and frontline trauma care on the battlefield.

Chemical, Biologocal, Radiological And Nuclear Threats, Chemical, Biological, Radiological And Nuclear Threats And Response.

Received Hazmat Technician certification as well as being trained to detection, reaction and plan for possible threats both home and abroad.

Part 107 Certified Remote Pilot, Commercial Aviation

In order to fly UASs or "drones" under the FAA's Small UAS Rule (Part 107), you must obtain a Remote Pilot Certificate from the FAA.

Cctc - Cyber Common Technical Course, Cyber Security

CCTC is a nine-week course that provides intermediate skills in Cyberspace Operations involving the analysis, exploitation.