Nathan Kyle Email and Phone Number

Responsible for maintaining an integration environments systems and services, to include Windows based Active Directory, DNS, DHCP, Exchange, and chat servers. Implements Windows OS hardening techniques to ensure compliance with DoD Cybersecurity mandates, in accordance with the applicable Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) publications Integrates, updates, and maintains Windows Operating System (OS) based Government off-the-shelf (GOTS) and… Show more Responsible for maintaining an integration environments systems and services, to include Windows based Active Directory, DNS, DHCP, Exchange, and chat servers. Implements Windows OS hardening techniques to ensure compliance with DoD Cybersecurity mandates, in accordance with the applicable Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) publications Integrates, updates, and maintains Windows Operating System (OS) based Government off-the-shelf (GOTS) and Commercial off-the-shelf (COTS) software products, in support of Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) requirements. Develops system build plans/lists, installation, configuration, and administration documentation. Develops, tests, and verifies automated software installations, utilizing various scripting languages, including VBScript, Batch, and PowerShell. Show less

Oversee customer services management for PNC Bank, ensuring total customer satisfaction. Interact extensively with customers; address and assist in resolution of issues by follow up and escalation processes. Maintain installation and service activity for PNC Bank; accountable for project management for setups, installations, code updates, adds, moves, and changes. Collaborate with pre- and post-sales teams; actively participate in weekly sales review meetings. Provide guidance and training to… Show more Oversee customer services management for PNC Bank, ensuring total customer satisfaction. Interact extensively with customers; address and assist in resolution of issues by follow up and escalation processes. Maintain installation and service activity for PNC Bank; accountable for project management for setups, installations, code updates, adds, moves, and changes. Collaborate with pre- and post-sales teams; actively participate in weekly sales review meetings. Provide guidance and training to field staff regarding service processes and field activities. Restructured workflow and standardized process for maintenance contract renewals, which increased baseline revenues and streamlined operations. Achieved business objectives by successfully retaining key accounts; maintained sales channel and negotiated / closed contracts business. Show less

Responsible for supporting Certification Test and Evaluation (CT&E) for Marine Corps solution packages (Technical writing, DIACAP, and Policy). Security testing, risk analysis, and DoD information Assurance Certification and Accreditation Process. Other responsibilities include; Providing the client with solutions to ensure the network is secured to its fullest capability.

Lead four teams that include 15 people to provide full support of 2 enterprise networks and act as a liaison between client and Katmai management. Provide technical expertise for future growth of both networks as well as future networks that are going to be implemented in the Marine Corps. Provide expertise in Government off the Shelf (GOTS) and Commercial off the Shelf (COTS) products and integration. Fill any voids that are noted and ensure that all services promised are provided to the… Show more Lead four teams that include 15 people to provide full support of 2 enterprise networks and act as a liaison between client and Katmai management. Provide technical expertise for future growth of both networks as well as future networks that are going to be implemented in the Marine Corps. Provide expertise in Government off the Shelf (GOTS) and Commercial off the Shelf (COTS) products and integration. Fill any voids that are noted and ensure that all services promised are provided to the client. Show less

Responsible for supporting Certification Test and Evaluation (CT&E) for ONE-NET solution packages (Technical writing, DIACAP, and Policy). Security testing, risk analysis, and DoD information Assurance Certification and Accreditation Process. Other responsibilities include; Certification and Accreditations for OCONUS Navy Enterprise Network and USMC Networks. Site testing for OCONUS Navy Enterprise Network.

Responsibilities included training and evaluation of Marines on the operation and maintaining of the RF and Network portion of the SWAN. Operate and maintain a WAN using SWAN, troubleshooting of radio and WAN side of a SWAN. Provide support 7/24 for SWAN and Network issues.Train users on installation of Client, Midtier, and Master CPOF servers and proper implementation of CPOF as a common operational picture. Coordinate with firewall managers that proper ports are open for CPOF. On call… Show more Responsibilities included training and evaluation of Marines on the operation and maintaining of the RF and Network portion of the SWAN. Operate and maintain a WAN using SWAN, troubleshooting of radio and WAN side of a SWAN. Provide support 7/24 for SWAN and Network issues.Train users on installation of Client, Midtier, and Master CPOF servers and proper implementation of CPOF as a common operational picture. Coordinate with firewall managers that proper ports are open for CPOF. On call 7/24 for Network and SWAN support. Create and develop a CPOF repository to ensure proper reporting is conducted during Enhanced Mojave Viper (EMV). Create map data and provide site imagery and ensure user names and map data are handed out to the proper unit.Create and maintain an EPLRS network. Develop a network diagram to provide administrators with a proper accreditation package. Ensure units are properly employing EPLRS and are following accreditation package guidelines. Successfully install crypto, RS IDs and IP addresses on all EPLRS radios and provide an IRC server for all EPLRS users to connect into Show less