Cold called business owners for commercial energy sales

Greg’s Home Services Clearwater FloridaApprentice March 2011 PresentDuties • Talk to customers & general labor relating to home repairs.

Actions/Duties as Fronter Sales Representative* Cold call customers that had recently purchased various As Seen on T.V. items to salemembership and savings programs.* Transferred successfully on any given day 55 to 65 sales with contact to sales ratio upto 75%.

Actions/Duties as a sales representative* Cold called perspective clients to sale debt settlement program and service. * Closed and verified my own sales. * All sales, one call closes securing payment via electronic bank draft.Actions/Duties as a document retrieval specialist* Contacted newly enrolled clients in the debt settlement program, to answer concerns,and walk them through the paper work to ensure the necessary paper work was returned tomove forward in the program.Actions/Duties as a customer service representative* Received and directed incoming calls from clients and general public, handling angryaggravated clients with hard issues while keeping them enrolled in program.* Performed continuous follow up calls to clients to answer their questions and oftencomplicated concerns about the program placing emphasis on client retention. * carried out and handled problem solving tasks, helping clients find solutions for theirarduous situations.* Rectified payment issues and billing errors.

Actions/Duties as a stock clerk* Ordered and stocked shelves, maintaining sections throughout the grocery and dairydepartments. * Checked store vendors orders, while maintaining back room back stock levels. * Built and designed displays.Actions/Duties as a customer service cashier;* Handled and resolved customer complaints and concerns face to face and over the phone.* Cashed payroll and personal checks for general public. * Sent and received Western Unions, following all rules and regulations relating to moneyservices and the Bank Secrecies Act. * Sold and cashed Florida lottery tickets.* Supervised up to 10 cashiers and 10 or more baggers at a time. * Contributed to loss prevention by stopping bogus returns and or the prevention offraudulent or questionable check cashing.

Actions/Duties as a stock clerk* Stocked, ordered, and maintained various departments through out the grocery and dairydepartments. * Controlled back stock control levels.* Assisted in prevention of shrinkage and loss prevention.* Built and designed displays.

Poor Boy Creations was a small car audio shop that was located in Amelia Ohio, operatingin a yard sale setting. After being approached by the owner of the company I took on therole as office manager. Under my guidance the small car audio shop had outgrown the garageand yard sale setting to an actual structure becoming a licensed self sustaining businesspaying its own bills turning a profit within its first year of business. Actions/Duties as Office and Sales Manager included* Handled company books and payroll for staff of up to five.* Located and established relationships with new suppliers for merchandise and products.* Assessed and calculated prices of all products and services.* Handled and developed advertising and marketing strategies (including televisionadvertising).* Fashioned and implemented all company policies and procedure with special emphasistowards inventory control, loss prevention, and the cost of sales.