Nathan M. Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Victoria, Australia

Nestle Purina Petcare are leaders in Pet nutrition with over 125 years experience. Pets are their passion and committed to helping pets live longer, happier and healthier lives through proper nutrition and care. Nestle Purina Petcare has recognised brands such as Pro Plan, Supercoat, Fancy Feast, and Felix in their portfolio:• Achieved double digit sales growth for 2019 in the Pet Category within Metcash stores and increasing product distribution across Territory by over 20%.• Increased NPD in stores with a sales lift exceeding 10% with our key Pet Speciality customer Murray Goulburn Trading.• Planned and implemented promotion strategies for retailers to showcase and drive sales of products (new and existing) to consumer through multiple shopper conversion methods.• Launched and established a customer base of new brand of pet food Whole Earth Farm within Territory.• Represented Nestle Purina Petcare across a territory in Victoria consisting of over 90 stores across Grocery Stores (Metcash) and Pet Speciality Stores.• Drove sales, increased market share and sold new product distribution (NPD) with speed across territory.• Owned Trade Spend across the territory in line with business focus areas.• Ensured we give customers the very best service and category insights to grow their business and build that relationship and loyalty.• Collaborated with support office and field team members, wholesalers and other key stakeholders.

Melbourne, Australia

PetBarn is the largest pet care retailer in Australia. PetBarn has annual turnover of $450 million across 150 stores. They are the market leader in pet care speciality offering a range of products and services like grooming, DIY dog wash and puppy training. Report to the Area Manager and manage a team of 20 with the largest retail site in Victoria. Primary responsibilities also include: • Achieved store budgets and KPI, exceeding sales by up to 5% and resulted in zero lost time accidents. • Led 14 stores on 3 occasions covering the absence of Area Manager., that included store operations, financial control and people management• Successfully launched new customer service program across 14 stores delivering change in this area. Achieved 95% customer satisfaction, according to research from an independent third party.• Created a more positive and safe environment for all colleagues, contractors and customers. • Relayed store using effective merchandising which resulted in an improved customer flow, shopping experience and increase sales by 5%.• Managed store sales budgets of $4.4 million achieving growth of 5.5% year on year this included shrinkage and expenses.• Planned and implemented visual merchandising of products and store layouts to drive sales, increase customer interaction and showcase products new to market.• Planned and launched catalogue promotions and major events including Pet Fun Day and the Aqua Weekend.• Ensured we gave customers the very best service and shopping experience and building customer loyalty.• Trained and developed store team in store merchandising and operations.• Liaised with support office team members, suppliers and contractors on a variety of operational and sales matters.

Melbourne, Australia

Coles is one of Australia’s largest retail companies. Coles has over 2300 retail outlets and a workforce of over 99,000 team members. Coles is one of the largest supermarket brands in Australia. Worked for 13 years at various sites in the North Western suburbs of Melbourne and Cowes, Victoria. Reported to the Regional Manager with a team of 120+. Additional responsibilities included:• Led Cowes store team through Christmas/ New Year holiday period (Peak season), taking sales in excess of $1.2 million in a week.• Executed and landed a Christmas walkthrough to highlight what Christmas looks like in 2015 for 35+ store managers/ regional managers. This was to showcase of what can be achieved in their own stores/ region during the Christmas period.• Supported Burnside store in major refurbishment resulting in an increase in sales of 5% weekly during this period and 11% once completed.• Achieved store budgets in sales, loss, profitability and cost of doing business.• Managed store compliance of food safety, people, store audit, people and product safety.• Planned and implemented visual merchandising to drive sales.• Liaised with supported office team members, suppliers and contractors.• Built a relationship with the local community and customers.• Conducting daily/ weekly huddles with store team members to facilitate improved communications.

Melbourne, Australia

Reporting directly to various store managers and accountable for store compliance with food safety and OH&S, training and development of team members and leading the store in the store manager’s absence. Additional responsibilities included: • Worked in the flagship Tooronga store in collaboration with team members from the store support office on projects and trials that were rolled out across the nation. Exceeded store sales of $1.4 million weekly. • Seconded to roll out “Easy Ordering” across Victoria during a 6-month period.• Completed a major refurbishment in South Melbourne which was recognised as one of the best the business has done. Achieved double digit growth of 12% during the refurbishment and post completion store, tracking 14% last year growth.• Trained and developed future Store Support Managers, who are future leaders of the business.• Trained and developed store team of over 120+ members, including department managers.• Recruited new store team members across various departments and built store rosters to be in line with peak sales and various tasks.• Managed store compliance of food safety, staff, product safety and store audit.• Simplified and made efficient store processes in managing all aspects of stock loss from recording loss of stock to preventing stock loss.• Lead store team to achieve store budgeted goal, reviewed and planned to change any adverse trends with the store team.• Engaging and supporting the local community with events like daffodil day, biggest morning tea.

Melbourne, Australia

Reported to the Store Manager with accountability for over 50% of the store sales. Departmental responsibility included Grocery, General Merchandise and Apparel. Responsibilities included:• Successfully pioneered a first for Coles, which was automated ordering for Deer Park and Melton, while providing ongoing training and support.• Re-merchandised an entire grocery department at 3 sites, growing Grocery sales by 3.65% on LY.• Worked with Space Planning teams in the Support Office to develop and implement a monthly promotional pack (rolled out nationally).• Led the Grocery, GM&A teams of over 50 team members.• Trained and developed new team members in Grocery, GM&A across customer service duties and up skilled team embers in taking on leadership tasks/ roles.• Led the store during Store Manager’s and or Store Support Manager’s absence.• Ordered stock, managed department inventory and conducted financial stocktakes.• Merchandised store in line with weekly promotions, seasonal activity, showcase of new lines and special events.• Managed budgets and ensured that the team achieves the set financial targets.