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With a dynamic background that began in business studies at the University of Utah, I soon discovered my true passion lay elsewhere. My journey led me through a variety of customer service roles at renowned brands like Backcountry.com, Jaybird, and Netflix, where I honed my skills and gained invaluable insights.It was at Netflix where I first encountered UX design (feel free to ask me about this story sometime.) This newfound passion prompted me to enroll in a UX design bootcamp, ultimately leading to an exciting internship at Vivint. 5 years later, and I'm still in love with crafting end-to-end experiences that make a meaningful impact on people's lives.When I’m not designing intuitive user experiences, you’ll find me embracing my adventurous side. I’m an enthusiastic wingsuit pilot and kiteboarder, always chasing the next thrill.Let’s connect if you’re interested in chatting about UX, extreme sports, or anything in between!
Vivint
View- Website:
- vivint.com
- Employees:
- 6010
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Senior Ux DesignerVivint Dec 2022 - Present
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Ux DesignerVivint Smart Home Aug 2019 - Dec 2022Lehi, Ut
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Ux Design InternVivint Smart Home May 2019 - Aug 2019Lehi, Utah
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Freelance Ux Designer At Maus Design Co.Client: Uqontrol Inc. Dec 2017 - Oct 2019Greater Salt Lake City AreaVisual Redesign of Software (Currently in progress)Packaging Design∙ Designed contemporary packaging and informational pamphlet.∙ Chose material, finish, and style to stay in line with the look and feel we wanted.∙ Communicated with packaging company in China to make sure every detail was correct.∙ Learned new tools to keep design within printing guidelines
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Freelance Ux Designer At Maus Design Co.Client: Yoodlize May 2018 - Jul 2018Provo, Utah AreaResponsive Web DesignI am designing a website that helps users rent their unused stuff.∙ Ideated my design via 10x10 sketching, wireframing, and gathering feedback from others.∙ Creating my own visual style and implementing this to my wireframes.~Current project, I will update when this project comes to an end.~
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Customer Service RepresentativeNetflix Nov 2016 - Jan 2018Greater Salt Lake City Area∙ Helping customers troubleshoot their devices and get Netflix working again. ∙ Learned how to give and receive constructive criticism through their coaching program∙ Built training documents to help new hires and existing employees become more efficient with their work
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AthleteJaybird Nov 2015 - Dec 2016Greater Salt Lake City AreaI am an extreme sports athlete for Jaybird. Proficient in Skydiving, Wingsuit flight, and Speed Flying. Currently working on Paragliding and furthering my experience in all of these fields. -
Customer Service RepresentativeJaybird Oct 2014 - Oct 2016Greater Salt Lake City AreaInform customers of different products that we carry. Troubleshoot issues customers encounter.Setup returns and process orders.
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Customer Service Representative - Tier 2 AgentLogitech Apr 2016 - Oct 2016Greater Salt Lake City AreaLogitech acquired Jaybird in April 2016. After the acquisition, we were required to transfer systems from Netsuite to Salesforce.I gained knowledge and skill within the Salesforce Platform.Shortly after the transition, I was promoted to a Tier 2 agent.Duties:Train employees on the new system.Draft emails to the team about new processesCommunicate with Executives within LogitechApprove refunds and create UPS return labelsProvide service to our customers during the transition period -
Event ProducerCooperwynn Events Mar 2014 - Aug 2015Park City, UtI traveled around the country organizing and producing fun runs and marathons. I helped produce:• Hit and Run 5K• Hotel Half• Beat the Blerch (The Oatmeal)• I drove our truck and trailer across the country.• I managed LaborReady employees we hired at each location• I coordinated supply runs to all aid stations across the race.• Setup and striked entire races• Organized all equipment and inflatables (Hit and Run 5K) to fit perfectly on 1 semi truck. -
Customer Solutions GearheadBackcountry.Com Oct 2011 - Apr 2014West Valley City, UtCustomer Service Representative. -
TechnicianCanyon Sports Oct 2009 - Aug 2011 -
Home Security TechnicianVision Security Mar 2009 - Sep 2010Provo, Utah AreaInstalled and Troubleshoot Home Security Systems
Nathan Maus Skills
Nathan Maus Education Details
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Ux Design -
Ux Design
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Ux Design
Frequently Asked Questions about Nathan Maus
What company does Nathan Maus work for?
Nathan Maus works for Vivint
What is Nathan Maus's role at the current company?
Nathan Maus's current role is Sr. UX Designer at Vivint.
What is Nathan Maus's email address?
Nathan Maus's email address is na****@****ail.com
What is Nathan Maus's direct phone number?
Nathan Maus's direct phone number is +180149*****
What schools did Nathan Maus attend?
Nathan Maus attended Devmountain, Devmountain, Devmountain, University Of Utah - David Eccles School Of Business.
What skills is Nathan Maus known for?
Nathan Maus has skills like Customer Service, Troubleshooting, Retail, Microsoft Excel, Microsoft Office, Sales, Social Media, Leadership, Customer Experience, Customer Satisfaction, Physical Security, E Commerce.
Who are Nathan Maus's colleagues?
Nathan Maus's colleagues are Logan Chapman, Christianna Dolce, Bob Jones, Antony Arevalo, Jose Macias, Nolan Kjar, Jordan Radford.
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Nathan Maus
Mound, Mn1tsrinjurylaw.com -
2taogroup.com, dreamny.com3 +170273XXXXX
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Nathan Maus
Fractional Chief … | Solving Problems For Entrepreneurs Everyday By Implementing Data-Driven Common Sense SolutionsNaples, Fl
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