Nathan Mortensen Email & Phone Number

Minneapolis, Minnesota, United States

Irving, Ca

Chicago, Illinois, United States

Eden Prairie, Minnesota, United States

- Respond to customers with a sense of urgency to provide an excellent customer experience.- Proactively identify opportunities to improve operational efficiency. - Build and develop relationships with customers to ensure continued partnership.- Communicate shipment updates proactively and accurately ensuring a customer centric approach.- Analyze customer inquiries and provide quality and timely insights and updates to your customers.- Leverage C.H. Robinson’s global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations.- Network internally with Account Management and Capacity teams

Eden Prairie, Minnesota, United States

Greater Minneapolis-St. Paul Area

- Recruit, hire, onboard, train, develop and supervise staff. Maintain staff files to ensure they are in compliance with the certification needed. - Develop a high performing team of staff to deliver quality programs and services, meeting member needs.- Implement current programs, assess staff technical abilities, responsible for overall program results and developing new strategies to achieve desired goals and objectives.- Ensure a high level of customer service which enhances the member/guest experience. Including assisting with all aquatics program registration and program rosters.

Greater Minneapolis-St. Paul Area

- Provide additional assistance (e.g., interpreting instructions, providing physicalassistance) in order to help the participant learn new recreation and leisure skills- Encourage social interaction between the participant with special needs and thegroup/ other participants- Provide positive reinforcement or other behavioral intervention, as needed, tofacilitate the participant's involvement and acceptance in the group- Respond to any questions which might arise from others without special needsregarding the participant in your care- Provide any other individual assistance needed to promote the participant'sgeneral adjustment in the program- Develop anecdotal or written reports regarding the progress of the participantas needed for the Inclusion Director- Track the development of leisure and recreation skills via documentationand/or environmental analysis checklists, meeting goals and objectives set for theparticipant.

Upland, In

- Provide high-quality customer service - Train all new employees on customer service and procedure- Interview and onboard new employees- Manage all social media accounts- Create and design new marketing content

- Lead a group of hired underclassmen students on a council.- Meet with and empower students to grow and develop into accomplished, capable student leaders- Act as support staff for each president of the 11 different student cabinets.- Oversee students in planning campus-wide events.

- Facilitates the development of an environment in the residence hall that maximizes growth and development in the lives of students- Support each RA and meet weekly with them 1-on-1- Be the main point of contact with residents

- Implement successful social media accounts and campaigns for large events and design print material to educate students- Assist students with internship and job search

Taylor University

- Discuss current policy developments and assist university board members in the process- Effectively plan and carry out campus-wide events for students to attend- Run weekly meetings with all current class officers (Freshmen through Seniors)

Upland, In

- Train group leaders- Facilitate discussion groups- Support system for orientation group leaders and be a point person for team leadership

Master'S Degree, Higher Education/Higher Education Administration

Concentration in Student Affairs

Master'S Degree, Higher Education And Student Development

Graduate Assistant for Student Activities Council Mens' Varsity Lacrosse

Interpersonal & Public Communication

Activities and Societies: - Society for Human Resource Management - Rice Pilaf Improv Comedy - Welcome Weekend Cabinet - Community Life.

Education record

Activities and Societies: Optimist Club President, Hockey Team, Tennis Team, Sailing Team.