Provide user support for residents of Oakland university and the housing department as a whole. Optimized Computers, by rebuilding and imaging devices. Provide long term maintenance for printing stations and computer labs around campus. Trouble shoot Network connectivity, and monitor for banned devices such as printers that emit network interference.

Worked on the SharePoint team, which launched an internal company wide website, portal, that is accessed in over 17 countries and 25k associates. Preformed user, location, and device testing for new portal. Developed team sites for different business unites with unique permission groups and sub sites. Designed and created the web page for the IT department, which stretched over 14 different pages and included live updating news widget. Worked with the Vendor, RightPoint, to test custom code in the Microsoft environment.

Helped with the Project management for San Francisco relocation project. This involved coordinating the move of 23 users from current facilities to new facilities. Confirmed the shipment and testing of AV, local area and wide area network equipment. Created Critical milestone chartsCreated a milestone chart for World Headquarters 12 floor redesign, containing 23 different milestonesCreated an additional milestone charts