Nathan Robison Email & Phone Number

Cary, Nc, Us

Raleigh, North Carolina, United States

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Oversee the operations of an 90 unit assisted living and memory care senior living community.

Cary, Nc

Responsible for the management of a senior living campus with approximately 106 independent living units, 36 assisted living units and 44 memory care units. Responsibilities include financial management, hiring and supervising a team of 8 managers, overseeing the management of approximately 125 employees. Ensure the wellbeing of approximately 204 residents and their family members by maintaining a high standard of customer service that results in excellent resident loyalty.•Created and implemented annual operations budget totaling $6 Million per year.•Created and implemented an annual capital expenditure budget of $750,000. Implemented three year campus refresh plan budgeted at over $2 Million.•Community received awards for highest average daily occupancy in the company.•Achieved one of the highest revenue per unit in the company.•Consistently achieve annual Net Operating Income targets each year.•Served on Executive Director Leadership Conference Planning Committee.•Consistently receive high Resident Loyalty scores for resident satisfaction.•Lead a team of two successful sales directors who maintain a consistent waiting list.•Performed bi-annual competitive analysis to compare Woodland Terrace to competitors in the market

Winston Salem, Nc

Responsible for overall leadership, management and success of 115 bed assisted living community. Responsibilities included financial management, hiring, supervising, training, team member relations and recognition of over 100 employees, communication, family services, resident well being, quality assurance, and regulatory compliance. I oversaw the Sales & Marketing process to ensure maximization of revenue and market position. I oversaw annual operating budget of approximately $5 million and supervise annual capital expenditure projects and renovations. I consistently exceeded budgeted Net Operating Income and House Profit. I also maintained 91-95% rate of occupancy.

Brighton Gardens Salt Lake City

I played an integral role in generating revenue for the community by maintaining occupancy and working with families to generate move-ins. I gave presentations to families and potential resident to educate them on the value of Sunrise and the services that we offer. I organized community events such as Meet the Candidates Night at facility. I develop marketing plans to promote Sunrise Senior Living in the Utah market and p erform competitive analysis on competitors to compare pricing and quality of services. I also met with professionals in the community to educate them on the services offered at Sunrise.

Greater Salt Lake City Area

I served as an advocate for residents and their family members in the Health Care and Rehab area of the building. I coordinated all admissions into the Health Care and Rehab Neighborhood. I worked with discharge planners, doctors and nurses from health care community to place residents on the Health Care and Rehab floor. I educated referring health care professionals on availability and services provided by Sunrise. I also worked with residents to gain needed services such as psychiatric consultations, geriatric care management services, guardian and conservators services, etc.• Planned and conducted inter-disciplinary team meetings with residents, family members and members of the clinical team.• Resolved any issues that arose with residents or family members regarding care, family situations, etc.• Assisted with discharge planning for residents and assisted with resident’s transition to home.

Greater Salt Lake City Area

I supervised staff and coordinated and maintained quality care for all clients by meeting with family members and clients to ensure that quality services were being provided. I played integral role in doubling the client base by promoting Arbor Senior Care and creating value among potential clients. I also wrote and implemented policies and programs for the company including safety programs and audit procedures to ensure compliance with state guidelines and received excellent reviews from state surveyors for client care tracking systems. . I established employee recognition program and assisted the owner to strategize and implement goals to grow the company.

Master'S Degree, Gerontology, 4.0

Activities and Societies: President of Gerontology Student Association; Member Sigma Phi Omega Honors Society; Advisory Board Member.

Bachelor'S Degree, Behavioral Sciences, 3.6

Activities and Societies: While earning my certificate in Gerontology I worked as an intern for Davis County Aging Services in Utah..