Nathan Russell Email & Phone Number

Assist with all activities regarding the teaching of students at a 12 week intensive coding bootcamp. In this role I teach:-- Javascript--HTML--Node-- React/GraphQL--SQL/NOsql(MySql, MongoDB)In addition to teaching the principles of these concepts we assist in teaching how to build web applications within the MERN stack.

Working to develop and deliver several products including: -- cellar3d - a comprehensive wine storage and categorization app that allows users to store wine in a custom representation of their physical wine cellar. Expected go-live Q1 2023-- cellar3dAPI - a powerful API that allows users to sell and search for wine in a peer to peer format. Expected go-live Q3 2023

- Provided strategic guidance for EpicCare Link deployment to over 6000 users andCommunity Connect redesign affecting 30 separate clients.- Deployed over 30 new sites including hospitals, ambulatory sites which never missed ago-live.- Served as Scrum master and helped to guide strategy for newly developed Ambulatorysupport team.- Involved in leading, from an Ambulatory perspective, on a number of high-level projectsaffecting thousands of users.- Acted as EpicCare security liaison and implemented security best practices includingcompliance, legal and patient safety issues.

Columbus, Ohio Area

• Responsible for implementing and supervising new support center for Learning Management System (LMS) technical assistance. 35,000 total users needing support over a 1 year project. • Implemented ITIL best practice and a culture of continual improvement using the service lifecycle. • Supervised team of System admins and call center associates which covered three levels of escalation. • Responsible for building a technology training Onboarding Team which was responsible for onboarding of over 12,000 users per fiscal year. • Built and moderated the learning Change Advisory board. Emergency change coordinator and process owner.

Riverside Hospital

• Involved with and supported Lotus Notes to Outlook Exchange mail service. In which 18,000 users were transitioned. • Involved with and supported Windows XP to Windows 7 transitions in which over 25,000 devices were deployed. • Acted as project lead to sort and refine the deployment process for over 6000 newly discovered printers. • Maintained high levels of customer service in fast paced environment. Met metric targets without fail. • Assisted with network operations center analysis and reporting. Ensured all interfaces continued to run at optimum.

Adp

• Assisted with database maintenance and analysis for vendor companies that polled data for vendors that owned 90 percent of used and new car inventory in North America (Chevy, Chrysler, Ford, Toyota, etc). • Performed data analysis using SQL and PERL solutions.• Provided remote application support for end users which had data parsing or data feed issues. Assisted with analysis of data when disputes or questions arose. • Consistently excelled and improved in a fast paced and demanding environment resolving an average of data feed 25 tickets per day.

Hilliard Oh

• Provide end user technical support across all branches of service. Data, Telephony, Video. Including multimedia applications used over TV or WiFi.• Troubleshoot and solve problems related to network connectivity, hardware failure, and determine fast and efficient solutions.• Educate end users on proper usage and configuration of routers, modems, set top boxes and other multimedia hardware.

Bachelor Of Arts - Ba, Industrial And Organizational Psychology

Sound Design