Nathan Russell Email & Phone Number

Belle Haven, Va, Us

Alexandria, Va, Us

• Manage 1-2 contractors as needed in order to complete projects on time and on budget.• Designed websites and created custom applications and optimized the code base for increased performance• Created content and designs to meet the latest in SEO standards and guidelines.• Selected content management systems to meet the client needs.

Washington, Dc, Us

Responsible for providing consultations and assistance to all ABC National and Chapter staff in the area of Web Development and Maintenance. Directly responsible for the overall design, architect and deployment of ABC National's website, ABC Chapter websites and Construction Executive's website.• Managed and mentored a team comprised of in house full-time, interns and contracted web developers and designers.• Responsible for the overall management, design, development and technical structure of over 100 ABC, Chapter and ABC affiliated websites, including: a robust redundant DR system to provide 100% up time • Managed our code repository using subversion while implementing a new repository using Git.• Implemented a new robust Content Management System (CMS), to use as the association-wide web platform of choice and replace the outdated custom built CMS, including designing: a roll-out and training plan for the new CMS.• Worked with cross-departmental staff to ensure that all development projects are designed, developed and implemented in a timely manner, on budget and consistent in content and style throughout all ABC websites.• Provide on-going user training for basic, intermediate, and advanced web content techniques.• Spearhead web research to provide guidance for additional development of technical strategies.• Assist Chapters with program development for their chapter websites.• Work with upper management to continue forming the strategic plan with respect to on-line technologies.

• Created various web applications for multiple customers across different industries including: Chipotle, Potbelly, Which Wich, Chop't, Picosecond and The Archdiocese of San Antonio.• Employed Project Management abilities to keep the projects on time and on budget. Utilized OOP programming techniques in .NET and PHP and provided database maintenance in MS SQL and MySQL• Maintained Windows Servers.

Broomfield, Colorado, Us

• Provided database maintenance of various SQL systems.• Updated and Created Stored Procedures and Triggers in SQL.• Utilized OOP programming techniques in .NET.• Customized Pivotal CRM utilizing Pivotal programming techniques.o Created a new work flow and algorithms for Technical Support.o Reworked the company’s Contact Importer to ensure data accuracy while meeting our requirements for new contacts and eventual checks against the United States Denied Party List. • Created web applications integrated into the DotNetNuke CMS using Visual Basic.NET.o Created new methods for licensing the company’s products on the web.o Created and integrated a new algorithm to check customers against the United States Denied Party List.o Created new methods and work flows for a .NET solution handling the company’s Web based Technical Support.• Co-wrote the company’s licensing application utilizing FlexNet licensing technology in order to build secure product licenses for the company's IDL and ENVI products.• Created SQL report queries for the Sales, Support, and Marketing teams.• Daily responsibilities also included providing internal tier 1 – 3 support using the Information System’s service desk queue as it relates to the development group within the Information Systems team.• Ensured all of our code was stored in a central repository using subversion.

Broomfield, Colorado, Us

• Supervised a team of Technical Support Associates including queue management duties.• Provided technical support for programming and geospatial products developed by the company, including: IDL, ENVI and their licensing technology.• Assisted customers via telephone, email, and fax in an accurate and professional manner, using strong, effective communication skills.

Armonk, New York, Ny, Us

• Providing Tier 2 support over the phone to the United States Forest Service for all computer related problems or questions. • Mentored and trained Tier 1 support agents.

• Managed all aspects of the IT Department and reported directly to senior staff.• Maintained and administered the network servers, network infrastructure, and all workstations.• Assisted with the implementation and maintenance of the company website and their client sites.• Implemented and administered the new company database including implementing the training program.• Designed and Implemented a Helpdesk and IT inventory database system.

Ashburn, Virginia, Us

• Built custom engineered rugged servers, RAIDs and LCD’s used in tactical applications ranging in sizes from 1U, 2U, 3U and 4Us with current and under development technologies from Sun and Intel. Each system is designed to withstand the rigors of forward deployment.• Installed and cabled the following hardware within the various servers and computers but not limited to: CD ROM Drives  Floppy Drives  DAT Drives  Hard Drives  RAID Cards Motherboards  Memory  Processors  NIC Cards  Video Cards  PCMCIA Card Readers• Installed Windows NT 4.0, Windows 2000 Professional and Server, Windows ME, Solaris, Microsoft Office Professional• Provided Tier I and II Helpdesk support.• Repaired RMA products and flashed the Firmware on Hard Drives.• Wired Buildings for wireless T-1 Internet Connections offered by American Internet Exchange (a subsidiary of Technology Advancement Group, Inc.)• Assisted the Network Administrator in regards to expanding the building’s network.

Computer Science & Astrophysics

Business Management & Management Information Systems