Dedicated to providing the highest level of professionalism for every flight. Deeply enjoys the opportunity to interact with passengers and crewmembers; always looking for extra ways to enhance the flying experience. Passionate about customer service through speaking directly with the passengers, assisting with their needs throughout the flight, and maintaining the highest safety standards. Takes great pride in the rewarding nature of the job.➢ Transport passengers throughout North America under FAR Part 121 on behalf of Delta Air Lines and United Airlines.➢ Coordinate with company Dispatchers, review weather/NOTAMS, and calculate weight and balance information.

Maintained oversight for the training program, associated manuals/publications, curriculum, compliance, and check-ins for 14 aircraft types and all crewmembers. Emphasis on the human element to ensure training brought value not only to the organization but the individual and their passengers. Large focus on professionalism and quality of product through the training program content. Taking pride in organizational achievements and celebrating with teammates was a gratifying experience; proud to have been a part of a group that shared that mentality. ➢ Manage training program for 75 pilots/28 aircraft to include the creation of a new Upset Prevention Recovery Training (UPRT) program. ➢ Selected and trained 9 company instructors to conduct ground and flight training across 10 aircraft types.➢ Assisted in founding company aeromedical operation on behalf of Texas Children’s Hospital. Currently developing standard operating procedures (SOPs) and training manuals in support of this undertaking. ➢ Negotiate contracts with training providers. Ensure pilots are trained in accordance with company manuals and procedures.

Provided regulatory oversight with a passion for safety and identifying/mitigating risks. Assured assigned organizations were properly and adequately organized, staffed, and equipped; they had an adequate training program, including an acceptable record-keeping system and had facilities and procedures that met all regulatory requirements. Conducted enforcement investigations and preparation of final reports. Conducted investigations of public complaints, congressional inquiries, and aircraft incidents and accidents. Evaluated training programs to ensure that they met the requirements of the FAA. Monitored all phases of operation. Coordinated with and reviewed reports from Geographic Inspectors and others to identify trends in the safety of operations. Deeply passionate about General Aviation Safety. Enjoys the process of identifying concerns and working with the organizations to bring about change to ensure public flight safety. Awarded multiple times for bringing a human element to a very task-focused position and motivating others to ensure the very best outcomes.➢ Served as Principle Operations Inspector in the Anchorage, AK and Houston, TX Flight Standards District Offices (FSDO) overseeing FAR Part 91, 141, and 135 certificate holders. Oversaw 34 certificate holders in Alaska and 8 certificate holders in Texas. ➢ Operators ranged from seaplane to turboprop and jet aircraft operating worldwide and throughout the Alaskan bush.➢ Conducted 30+ accident investigations. Worked with FAA/NTSB personnel writing accident reports/determining probable causes. ➢ Participated in Paradigm Helicopters FAR Part 135 certification process including approving manuals and conducting proving runs.➢ Conducted 50+ FAR Part 135 line checks aircraft including the Embraer ERJ-135, Cessna Citation V, and Gulfstream G200.

➢ Transported passengers throughout the United States under FAR Part 121 regulations on behalf of Delta Air Lines.➢ Volunteered to contract with Air Mekong flying passengers under Vietnamese AOC in cooperation with ExpressJet Airlines. ➢ Served as Safety Officer/SMS gatekeeper, categorized hazard reports, evaluated risks, and recommend risk mitigation strategies.

In addition to the duties of First Officer, maintained the position of Assistant to the Director of Safety. Ensured action was taken on provided safety reports; read, de-identified personnel information, collected additionally required information, and moved the report through the process. Maintaining high levels of discretion, spoke with the applicable pilots and anonymously recorded their stories to action and mitigate future risk. Provided suggested regulations to the Director of Safety to alleviate risk.➢ CRJ-900 First Officer in Vietnam.➢ Served the Safety department as an administrator of the Safety Management System.➢ Identified threats and errors through SMS and pilot interviews.➢ Assisted the Director of Safety in developing strategies to mitigate threats and errors.➢ Wrote and assisted in the development of safety publications and Tech Briefs issued to our flight crews.

➢ Conducted FAR Part 141 flight instruction, stage checks, and end of course checks. Held FAA Part 141 examining authority.➢ Supervised flight training for 175 aviation college students, and international students on behalf of Turkish and Angola Airlines.

➢ Managed 8-20 FAR Part 141 flight instructors training 50-200 students at multiple locations throughout the United States.➢ Conducted line checks, oversaw student registration at Chicago location, and increased sales 100% over a 12 a month period. ➢ Managed daily business operations; oversaw flight and ground educational programs.➢ Ensured compliance with FAA regulations.➢ Interviewed and hired flight instructors and office staff.➢ Sales of flight training and pilot supplies.

➢ Gave flight instruction primarily in multi-engine aircraft.➢ Conducted stage checks.➢ Conducted checkouts for instructors on new equipment.➢ Assisted management with sales and development.➢Participated in a committee that obtained college accreditation for the school.