Nathan Smith Email & Phone Number

• Business Stream Lead for Kofax system implementation on Bank of Queensland (BOQ) project.
• Main point of contact for the designated work stream (Kofax) during BOQ project implementation planning, development and rollout.
• Develop and maintain internal and external stakeholder relationships.
• Produce Business and Detailed Requirements for Kofax system implementationAnalysis and Resolution of Production Support issues.

• Key contact for IT support and business for operational issues with Primavera systems
• Identify and develop improvements in efficiency and effectiveness of IT systems/tools that deliver the regulated energy Program of Work
• Maintain data integrity to ensure quality information provided to stakeholders

I was a Business Analyst for Bupa where I was to negotiate with the business and IT (Project Managers, Developers and testers) to realise systems improvements and increased efficiency. I gathered, developed and produced written business and functional requirements for different successful projects e.g. Rate review, End of year. Provide analysis of.

I was an Implementation Co-ordinator (Frontline) for MBF where I was the Main Private Health Insurance (PHI) point of contact for the designated work stream during new system implementation planning and rollout. I documented and identified process changes and workarounds. I developed strong relationships with the appropriate internal stakeholders and.