Promoted three times within two years from salesman to Department Manager, to Assistant Manager and then Store ManagerOpened a new store location and assisted in recruiting and training new staffExceeded departmental targeted sales goals consistentlyGenerate daily, monthly and annual sales reportsMaintained knowledge of current promotions, policies regarding payment and exchanges, and security practicesExercise sound judgment, making exceptions to customer policies to maintain high levels of customer satisfaction.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receiptsTrained staff on store procedures and policies to deliver outstanding customer service