Nathan Smith Email & Phone Number

Greensboro/Winston-Salem, North Carolina Area

▪ Sets schedule for multiple shifts to accommodate customer needs.▪ Oversees all production staff including supervisors.▪ Organizes and directs day to day operations.▪ Run and analyze daily reports.▪ Track daily orders to adhere to shipping deadlines.▪ Orders supplies for multiple shifts.▪ Quality assurance approval on all production output.▪ Ensures adherence to policies and procedures.

▪ Track and analyze production in additional to all internal and external errors.▪ Ordered supplies while adhering to budget.▪ Performed scheduled maintenance on all equipment.▪ Management of 8-20 employees.▪ Orchestrated weekly production meetings with staff.▪ Built and maintained positive relationships with clients and interdepartmental staff.▪ Integrated new equipment and its process for training. ▪ Decreased company cost by streamlining department’s ordering process, thereby eliminating the need for MOQ’s.▪ Revised sample area to gain picking and packing efficiency.▪ Print Shop averages a production rate of 113%.▪ Department average internal error rate was .01% exceeding the goal set by company of .50%▪ Assisted with reducing the aggregate shipped error rate for operations. Set previously at 1.49% and was challenged to bring down by 7%, exceeding that challenge by decreasing the shipped error rate by 25% down to 1.39%.▪ Maintained an average 2-day turn around on all samples by restructuring the sample area.▪ Spearheaded effort to procure a high production digital machine. Automating the process to accommodate the volume necessary to meet OTD’s.

Greensboro/Winston-Salem, North Carolina Area

▪ Supervised the engraving, sublimation, and graphic design area. ▪ Managed daily work orders for production. ▪ Managed staffing and temporary staffing requirements. ▪ Responsible for maintaining equipment and service agreements.▪ Tracked productivity & quality scores for staff.▪ Turnaround times for the engraving department improved dramatically under my supervision. OTD’s met 69% of the time in the past 12 months (as opposed to 28% of the time in the previous 12 months).▪ Decreased the product defect write offs in 2010 vs. 2011 by more than 60%.▪ Streamlined department workflow allowing us to track work orders more efficiently.

▪ Performed the duties of an offset operator and digital operator when needed.▪ Train and assist on all other skill requirements of a press operator.▪ Utilized exceptional communication and organization skills needed to meet daily production require-ments.▪ Substitute supervisor when needed.

Associate'S Degree, Information Technology

Education record