Nathan Sutton Email & Phone Number

Houston, Texas, United States

Business Development Professional both Locally and Nationally.

Houston, Texas Area

As the Strategic Partnerships Development Manager, I directed executive-level partner relationships for multiple companies nationwide.Key Responsibilities:➜ New Initiatives and Expansions: I spearheaded new and innovative initiatives and facilitated successful location expansions to achieve outstanding results for the company.➜ Internal Framework Development: I identified the need to establish an internal framework to drive growth within the Commercial Partnerships domain.➜ Prospecting and Conversations: I initiated prospecting efforts to attract potential new partners and coordinated impactful conversations focused on use-case discovery, API integrations, serviceable area locations, and operational efficacy.➜ Monthly Business Reviews: I executed monthly business reviews for the Board of Directors and Investors, delivering comprehensive presentations on the company's current state.Accomplishments:➜ Team Leadership and Success: I significantly contributed to mentoring and guiding a cohesive team of dedicated individuals, driving them towards achieving exceptional success for valued partners.➜ Master Service Agreement Compliance: I steered cross-functional Product, Engineering, and Operations teams in performing end-to-end testing with all partners, leading to consistently meeting and exceeding Master Service Agreement service levels.➜ Data-Driven Decision-Making: I drove strategic decision-making and offered valuable data-driven insights by conducting in-depth research, comparing the effectiveness of W2 vs. 1099 Contract marketplaces across major US markets.➜ Continuous Improvement Programs: I designed continuous improvement programs in collaboration with cross-functional teams to drive organizational excellence throughout 2023 and beyond, enhancing efficiency, productivity, and sustained growth.

Houston, Texas

As the Sales & Logistics Manager at Chameleon Distributors, I managed the delivery of wine to customers' places of business and residences while actively engaging in part-time sales activities to bolster sales growth. Key Responsibilities:➜ Delivery Management: I managed the delivery of wine to customers' places of business and residences, ensuring timely and efficient logistics coordination.➜ Sales Activities: I actively engaged in part-time sales activities to boost sales growth and expand the customer base.➜ Wine Displays and Promotion: I arranged captivating wine displays and issued compelling sales promotion materials to customers, enhancing brand visibility and fostering product interest.➜ Customer Engagement: I proactively notified regular customers of the latest wine offerings in the company's portfolio, driving engagement and sales opportunities.➜ Invoice Management and Accounting: I acquired secure signed invoices from customers and documented all transactions on customer receipts, ensuring accurate financial records and seamless accounting processes.➜ Logistics Coordination: I coordinated the loading of trucks and performed routine maintenance to ensure smooth logistics operations.Accomplishments:➜ Improved Customer Satisfaction: By addressing and resolving service complaints promptly, I improved customer satisfaction and loyalty, enhancing the overall customer experience.➜ Seamless Customer Requests Execution: Through formulating customer orders and precise instructions, I facilitated seamless execution of customer requests, leading to enhanced customer experience.➜ Optimized Sales and Logistics Documentation: I optimized sales performance and logistics coordination by systematically documenting sales and delivery information on daily sales and delivery records, ensuring efficient record-keeping and coordination.

The Woodlands Tx

As a Diamond Consultant at Helzberg Diamonds, I played a pivotal role in leading the strategic implementation of client profile cards.Key Responsibilities:➜ Client Profile Card Implementation: I led the strategic implementation of client profile cards, enabling timely notifications of sales, personalized thank you notes, and exclusive event invitations to strengthen the clientele base and drive business growth.➜ Customer Support: I provided exceptional support to customers in selecting merchandise that aligned with their discerning standards, enhancing their purchase experience, and maximizing customer satisfaction.➜ Complementary Offerings: I proactively offered complementary items to customers to further enhance their purchase experience and increase sales opportunities.➜ Merchandising and Visual Aesthetics: I supervised and upheld merchandising standards, visual aesthetics, department signing, and security measures to ensure a seamless and visually appealing shopping environment.Accomplishments:➜ Maximized Customer Satisfaction: Through exceptional customer support and complementary offerings, I maximized customer satisfaction, leading to repeat business and loyal clientele.➜ Elevated Customer Engagement: By maintaining merchandising standards and visual aesthetics, I contributed to elevated customer engagement and improved shopping experiences.➜ Bolstered Brand Reputation: Through meticulous attention to visual aesthetics and department signing, I bolstered the brand reputation of Helzberg Diamonds as a premier jewelry retailer.