Senior Systems Analyst
Long Beach, California, Us
Key member of Workday Integration Test Team, creating and validating functional designs for integrations between Workday and Taleo, Active Directory, Payroll, and other downstream systems.Workday HCM production support team member. Managed change requests, configuration issues, and addressed integration failures.Technical project lead for implementation of Taleo 7.5 Enterprise in a complex multi-business configuration spanning 41 countries and 15 languages.Controlled day to day aspects of Taleo implementation including the coordination of 12 sub teams comprised of over 100 cross-functional participants representing 8 business segments.Tracked action items and budget, executed project reviews, and delivered regular project reporting on Tyco International’s Taleo implementation.Acted as Global Taleo System Administrator, providing technical leadership for system modifications, enhancements, and changes.Key Subject Matter Expert and Technical Resource leading integration design between Taleo and downstream systems.Validated Taleo end-user training materials to support multiple user roles and business processes.Provided strategic leadership, technical support, and consulting for Tyco International’s Gen21 LMS.Worked with Tyco International’s global HR community to feed employee data for over 100,000 users into multiple LMS instances. Developed requirements for system upgrades; tested new learning programs and LMS software releases.Managed and resolved internal customer issues regarding the LMS, related systems, and reports.Mentored and trained LMS administrators, power users, eLearning developers, trainers, and training specialists across multiple Tyco International business units.Developed and distributed reports using Crystal Reports 10 Developer and CMC; reports created in multiple formats using a variety of delivery methods and connecting to multiple data sources.