• Stocked merchandise in the various gift and bookstores.• Unloaded merchandise from the truck on delivery days, cleaned and organized the stock rooms.• Provided customer service to thousands of guests who visit the Monterey Bay Aquarium daily.• Received and processed shipments, as well as filled out the corresponding paperwork. • Communicated effectively with team members in various departments to execute the demands of the company’s operations.

• Responsible for animal care and monitoring.• Greeted customers and developed trusting relationships.• Performed administrative and office support which included answering phones, booking appointments and imputing employee schedules.• Opened and closed salon for the morning and evening shifts, respectively.• Ensured a satisfactory experience for each guest.