Directly responsible for 60+ sites in Western Washington. I am responsible for developing and maintaining positive relationships with clients, as well as attending client meetings. I coordinate, oversee and/or manage repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work. Conduct reviews of work orders to ensure that assignments are completed. Responsible for facilities inspections and reports… Show more Directly responsible for 60+ sites in Western Washington. I am responsible for developing and maintaining positive relationships with clients, as well as attending client meetings. I coordinate, oversee and/or manage repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work. Conduct reviews of work orders to ensure that assignments are completed. Responsible for facilities inspections and reports. Coordinates and manages moves, adds, and change activities. Obtains and reviews price quotes for the procurement of parts, services, and labor for projects. Manages capital projects. Prepares capital project and operating budget and variance reports. Manages vendor relationships and trains vendors on work order and billing procedures. Responsible for invoice processing and accuracy of cost center coding. Uses pc and/or PDA for work order system, email, ESS and training. Provides process and procedure training. Conducts financial/business analysis including preparation of reports. Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work. Other duties may be assigned. Show less

• Managed 7 technicians that serviced 30 separate locations over a large and complex geographical area.• Led and managed technicians and 3rd party vendors to completion of over 7,500 work orders (Reactive/Maintenance/CAPEX Projects) over $3 million dollars within budget.• Drove weekly training sessions with technicians to expand knowledge and skills with equipment.• Directly responsible for conducting and compiling reports of quarterly inspections of all sites to verify work order… Show more • Managed 7 technicians that serviced 30 separate locations over a large and complex geographical area.• Led and managed technicians and 3rd party vendors to completion of over 7,500 work orders (Reactive/Maintenance/CAPEX Projects) over $3 million dollars within budget.• Drove weekly training sessions with technicians to expand knowledge and skills with equipment.• Directly responsible for conducting and compiling reports of quarterly inspections of all sites to verify work order completion and by internal and external technicians. Show less

• Directly responsible for all work orders for four properties of a larger geographical area.• Employed a vast number of skills in carpentry, plumbing, electrical, and HVAC/R to complete over 1,500 work orders valued in excess of $750,000.• Responsible for procuring parts and materials needed for repairs from internal and external sources.

• Top 3 technicians every quarter due to fast, flexible, and expert service to every customer via exceptional technical and customer service skills.• Directly responsible for mentoring 10 technicians in customer service skills, technical troubleshooting, and selling of service products while exceeding all KPIs.• Led training for 3 new hires on repair, sales, and day-to-day operations of service technicians. Provided training on maintaining accurate truck stock inventory within… Show more • Top 3 technicians every quarter due to fast, flexible, and expert service to every customer via exceptional technical and customer service skills.• Directly responsible for mentoring 10 technicians in customer service skills, technical troubleshooting, and selling of service products while exceeding all KPIs.• Led training for 3 new hires on repair, sales, and day-to-day operations of service technicians. Provided training on maintaining accurate truck stock inventory within prescribed company guidelines. Show less

• Employed excellent listening skills to understand and troubleshoot products to provide outstanding customer service.• Conducted preventative and reactive repairs on products within manufacture scope; employing all safety standards and customer home care.

• Directly responsible for the health, welfare, training, and personal/professional growth of 15individuals.• Led operations and maintenance on 13.6 million dollars of equipment. This included all inspections, testing, and employment of radar systems during combat operations.• Additionally responsible for maintaining the organization's communication equipment program on 177 pieces of individual equipment with 10% variance.

• Directly responsible for the health, welfare, training, and personal/professional growth of 6 individuals.• Led training, operations, and maintenance on $3.5 million of equipment; including radars, generators, vehicles, computers, and communications equipment.

• Maintained, operated, and initialized all equipment including radars, generators, and communication and computer systems.• Utilized skills in data connectivity between multiple communication systems using multiple operating platforms; Windows, UNIX, and LINIX.• Assisted with managing operations of operational documents and personnel records for over 120individuals. This includes assessments, evaluations, and onboarding for all personnel within the organization.