Nathan Craig Email & Phone Number

Australia

Brisbane, Australia

Manage/administrate SAP Component Tracking System (CTS) for Joy Global Surface equipment fleet in Australasia. Including all CTS data processing and machine maintenance planning information.Liaise through multiple levels of the business to question, validate, and control accurate equipment and planning data that ensures inventory levels are readily proportioned to business plan and market strategiesProvide regular reports detailing status of stocked Inventory, Inventory performance and at-Risk items. Expedite stock outs on inventory with stocking parametersAct as the primary contact and change agent for Australasian Machine Planning & Component Forecasting, for internal and external customers.Action additional tasks and requests as and when requested to support the business

Virginia, Qld

Brosnan Golf manufactures and distributes Brosnan and Slotline golfing equipment and is the national distributer for Prosimmon Golf , and Tour Edge.Responsibilities:Maintain Master Inventory records including EAN monitoringCoordinate annual stocktake/cyclic counts and ensure accurate updating of Stock on Hand in warehouse and Territory Manager's holdings. Maintain all records, count sheets, work orders etc, for future reference.Set up new and maintain existing product codes and BOM's.Provide inventory reports to sales team in particular slow moving and aged stocks.Facilitate Sales, Customer Service, and Warehouse teams to ensure all inventory matters are promptly resolved.Responsible for managing and developing processes for Inventory Management.Create custom Inventory and Sales History reports in IBM Cognos using Business Intelligence Advanced and Report Studio.AchievementsDeveloped custom Warranty Return tracking system and processes to fill in gaps unable to be managed in company ERP system (Pronto)Implemented processes and configured hardware to enable business to transition to manual stocktaking to use of barcode scanning.Created MRP spreadsheet to extract data from regular wholesale and retails reports to summarise material demand and purchasing. As wholesale and retail divisions used different systems needed a simple method to combine data from both.Created report to analyse current wholesale Stock on Hand report with previous week's report to summarise what stock is and is not currently available. Used by retail to manage their auto reorder system.

Brendale

Thermo Fisher ScientificThermo Fisher Scientific branch at Brendale, Qld, manufactures gas detectors/loggers and data loggers. Lean manufacturing processes are followed by manufacturing units on demand.Responsibilities• Assemble and modify electronic circuit boards consisting of both through-hole and surface mount technology.• Functionally test assembled units and produce calibration certificates.• Perform repairs to component level if functional testing fails.• Manufacture test custom test jigs as required.• Calibrate gas detectors using various concentration of gases.• Ensure work environment complied with 5S methodology.Achievements• Developed spreadsheet to enable quick analysis of long term testing log data. Wrote VBA code to enable the user to import testing log data files and then instantly display to the user any failures and errors in imported data. A calibration certificate was automatically generated for those units whose test log data passed set parameters.

Brisbane, Australia

Worked for Spare Parts Logistics Group, IBM, which provides a process for the Telstra Field Workforce to order and receive Network Equipment Spares from a variety of sources via a single point of contactResponsibilities• Develop new processes to adapt to client’s (Telstra) change in business practises.• Maintain custom designed data base. Manage master data in business applications, including updating inventory specific data, and adding new data such as products and vendors• Provide high level support to Telstra field technicians, IBM staff in my own IBM business unit and other Telstra business units on issues such as: - New process development - Use of Telstra applications - Use of in house developed application• Train new staff in use of business systems, custom data bases and business processes. Training was both face to face and remote via phone, messaging, or email.• Generate reports to monitor vendor performance, requests/month, on time deliveries and other ad hoc reports as required.• Write all process, training, and work instruction documentation.Achievements• Using workshops and interviews, determined the business requirements of all stakeholders in the project. Determined what was in scope with the project and produced new process documentation with BPMN maps for approval by client.• Processes developed resulted in reduction of spares needed to be held and still meet demand for fault restoration, improve field staff productivity, and reduce overall logistics costs.• Developed end to end process, built custom data base and wrote all work instructions in very short timeframe to meet planned project start date.• Trial of new process was successful and has been implemented on a national basis.• Provided technical support to software development team creating new stock management and purchasing system for Telstra.

Brisbane, Australia

Worked for Field Workforce Spares Management (FWSM) provides a process for the Field Workforce to order and receive Network Equipment Spares from a variety of sources via a single point of contact.Responsibilities:Produce weekly, monthly and ad-hoc reports as required. - Vendor Performance - Project Status - Product StatisticsWrite vb macros to manipulate data for projects, reports and to automate repetitive manual data entry tasksProvide high level support to field technicians, staff in my own business unit and other Telstra business units on issues such as: - Current and future products covered by the process. - New process development - Use of Telstra applicationsProject Management: - Retrofit of network equipment on both a local and national level. - Issue of new spare network equipment for Field Spares locations - Transfer of Field Spares to new spares holdings. - Liaise with Application support to resolve application defects.Testing of system changes in both Business Unit application and other Telstra applications to ensure all systems are integrated. Provide feedback to application support after testing.Maintain business unit software application- Register new users.- Add new data to system.- Modify existing data.- Report on application defects and test updated versions.AchievementsAutomated a series of manual reports that reduced report productions from 1 hour to 5 minutes.Co-ordinated the change of product vendor for network equipment. This required complex bulk data updates in a timely fashion to prevent delays in supply of items to the field for fault rectification and avoid financial penalties being imposed on Telstra for non-return of faulty items to the vendor.

Diploma, Project Management

Diploma, Electrical, Electronics And Communications Engineering

Year 12

Activities and Societies: Hockey Team