Nathan Crawford Email & Phone Number

Remote - Fort Collins, Colorado, United States

• Support and supervise Program Managers• Direct program management activities across contracts• Implement technical and practical solutions to streamline workflows• Integrate best practices across contracts• Develop PMO resources to stand-up new and maintain current contracts• Implement quality controls across contracts• Manage contract transitions• Manage client relationships• Implement and maintain new Compliance and Organizational Conflict of Interest program• Managed implementation of new workflow system

Remote

Develop technical and business solutions for organizations.

Remote

Develop technical and business solutions for organizations.

Columbia, Md

Program Director/Program Manager III for Medicare Secondary Payer Integration Contract in support of the Medicare Integrity Program• Managed 65 staff on a contract valued at $47 million• Performed program oversight as a government contractor for theCenters for Medicare and Medicaid Services (CMS) Coordination ofBenefits and Recovery (COB&R) Program• Responsible for COB&R program-wide software release management,business analysis, outreach, training, quality assurance, and security oversight involving five (5) contractors with over 1000 personnel• Responsible for program-wide strategic planning• Performed onsite reviews of contractors’ policies and procedures• Designed and implemented new SharePoint Deliverable Tracking System utilized by over 350 users• Co-authored new and modified existing management and technical plans to meet CMMI standards• Created and maintained information architecture to meet CMMI standards• Developed technical and business proposals• Redesigned all reports and deliverables to provide better clarity and transparency for the program• Developed program-wide Work Breakdown Structures (WBS) and project plans• Created technical training documents for CMS and other stakeholders

Bethesda, Md

Program Manager (PM)/ Contracting Officer’s Representative (COR) for the Enrollment Resolution & Reconciliation Contract within the Center for Consumer Information and Insurance Oversight/ Affordable Care Act• Primed new contract valued over $35 million to be ready for enrollment oversight• Created new program structure from scratch including co-designing all business plans and processes• Created several technical documents including the statement of work, management plans, andexecutive reports• Developed performance metrics, supervised transition, developed audit procedures, onsite reviews,deliverable review, and authored technical direction

Baltimore, Maryland Area

Program Manager (PM)/ Contracting Officer’s Representative (COR) for 3 large Medicare Secondary Payer Program (MSP) Contracts in support of the Medicare Integrity ProgramPM/COR for Benefit Coordination and Recovery Contract (BCRC), Commercial Repayment Center (CRC), and Medicare Secondary Payer Recovery Contract (MSPRC) with approximate value of $1 billiono Responsible for contracts that that processed 2 million pieces of correspondence and answered 2 million calls a year; and recovered over $500 million every yearo Supervised 10 CMS staff’s work including 8 Government Task Leaders Principal Expert for new Coordination of Benefits & Recovery (COB&R) Program. o Expert on Medicare Integrity Program MSP recovery policy and operations to facilitate creation of new program with 4 new government contractso Created Ongoing Responsibility for Medicals (ORM) recovery policy and operationso Created and maintained COB&R budget totaling over $150 million o Supervised 10 CMS staff’s work including 8 Government Task Leaders Principal MSP Expert for Section 111 of the Medicare, Medicaid, and SCHIP Extension Act of 2007. o Co-designed Ongoing Responsibility for Medicals (ORM) reporting to ensure essential data wasavailable to initiate recoveryo Speaker at numerous industry conferences with over 300 participants.Program Director for all MSP Recovery Modernization Projects valued at $15 million o Managed a team of 5 CMS project leads and 10 contractor project managers Project Manager for 8 MSP Recovery Modernization Projects o Responsible for project oversight including contract negotiation, developing project plans, conducting training events & developing educational materials, and managing contractor resourcesCMS Security Lead for MSP Recovery Program.o Acquired 4 Authorities to Operate (ATO) from the Chief Information Officer (CIO) by successfully meeting all security requirements

Ukraine

Developed and conducted seminars on teaching methodologies, coordinated with local officials to develop new health and education programs, and learned and spoke Russian to organize and facilitate projects with Ukrainian Nationals

Bba, International Business/ Economics

Post Baccalaureate Certification, Secondary Education (Economics)