• Managed administrative operations including scheduling, invoicing, and customer correspondence.• Collaborated with project managers to coordinate workflow and optimize project timelines.• Shadowed company owners on field visits to gain insights into project management and construction techniques.• Provided administrative support to on-site teams, handling logistics and resource allocation.• Acted as a liaison between clients, subcontractors, and internal teams to facilitate effective communication and project coordination.

• Responded to customer inquiries and concerns related to their water services and provided accurate information and timely solutions.• Facilitated new accounts for customers requesting water service, handled turn-offs for customers closing their accounts; transferred accounts for customers who were moving.• Utilized Oracle Utilities Customer Cloud Service to accurately document customer interactions and update customer information.

• Worked in an administrative role that supported all the attorneys in the Juvenile Division.• Assisted in managing and organizing legal documents within the Juvenile Division. • Responsible for drafting and issuing legal documents, such as subpoenas and discoveries, in a timely manner.

• Managed front desk operations, handling reception duties and welcoming a diverse range of visitors, including domestic and foreign dignitaries, and interest groups.• Procured office supplies efficiently from the House Office Supply store, ensuring adequate inventory levels for seamless office operations.• Fielded and managed over 100 weekly calls from constituents, addressing various legislative concerns, casework requests, and tour inquiries with professionalism and tact.• Contributed to the planning and execution of an event promoting Cuban democracy and human rights, in collaboration with Cuba Decide and to honor Oswaldo Payá.• Drafted and dispatched more than twenty constituent letters, articulating the congresswoman's stance on key policy issues like climate change and judicial reform.• Conducted comprehensive media monitoring, compiling daily press clip summaries to keep staff informed of relevant coverage.• Coordinated U.S. flag orders for constituents, ensuring timely processing and delivery.• Facilitated engaging tours of the U.S. Capitol for constituents and visitors, providing insightful commentary on historical and architectural landmarks.

• Represented the Senator at various events throughout the Tampa Bay Area.• Provided support with various administrative tasks within the office and ensured that office operations ran smoothly and efficiently.• Compiled news clips covering important events taking place in the Tampa Bay Area.• Engaged with constituents on a variety of subjects, including legislative matters and requests for assistance with casework.• Assisted the Tampa team on various projects.

• Assisted 50+ customers daily with questions about store products, hours, and related topics, ensuring efficient and effective handling of all inquiries.• Trained in register handling and supporting cashiers during rush hour.• Trained new employees on workplace safety practices and instructed them on how to handle furniture correctly.

• Assisted 50+ customers daily with questions about store products, hours, and related topics, ensuring efficient and effective handling of all inquiries. • Trained in register handling and supporting cashiers during rush hour. • Trained new employees on workplace safety practices and instructed them on how to handle furniture correctly.