Projects in several industries, including: technology, social sector, higher education, financial services. Project objectives varied, including: audience, market and competitive research; change management; and program measurement and evaluation. Types of work performed: quantitative (market research, data cleaning and analysis, developing spreadsheet models); qualitative research/analysis (analysis of complex client materials, focus groups); and strategic communication (crafting presentations, targeted client and partner communication). In addition to client engagements, contributed to a broad range of internal initiatives, including marketing, CRM, operations, and business development.

Developed a tool using SharePoint and Nintex Workflows to provide visibility of and automate processes for 40+ recurring reports/dashboards produced by our teamEnhanced teamwork and project management skills by driving several projects that collectively required written/verbal communication, learning new systems, research, and other skills

Updated models in Microsoft Excel (including writing VBA macros) used to calculate incentive compensation for 100+ eBay employeesRefined communication skills by interacting with sales, legal, and other teams in pricing and contracts approval process