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Nathaniel B Email & Phone Number

Azure Administrator with experience in Team Lead, Subscription & Billing, CSP, Partner Center API, AAD, IAM and Founder Hub at Sonata Software
Location: Hyderabad, Telangana, India 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Azure Administrator with experience in Team Lead, Subscription & Billing, CSP, Partner Center API, AAD, IAM and Founder Hub
Location
Hyderabad, Telangana, India
Company size

Who is Nathaniel B? Overview

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Nathaniel B is listed as Azure Administrator with experience in Team Lead, Subscription & Billing, CSP, Partner Center API, AAD, IAM and Founder Hub at Sonata Software, a company with 4671 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Nathaniel B.

Nathaniel B previously worked as Digital Cloud Architect at Sonata Software and Senior Support Engineer at Allyis. Nathaniel B holds Master Of Business Administration (M.B.A.) from Mba.

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Sonata Software

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Profile bio

About Nathaniel B

Boasting over 11 years of experience, my expertise lies in delivering outstanding customer service, overseeing Azure Cloud subscriptions and billing, handling incident management, and guiding teams. My background encompasses a variety of roles such as Team Leader, Senior Escalation Support Engineer, Trainer, Subject Matter Expert (SME), and Quality Assurance (QA). Given my consistent record of excellence and deep knowledge in these domains, I am certain of my ability to be an asset to any team and propel it towards success.As an Azure Cloud Engineer, I help customers of all sizes with Azure deployments, subscription and billing, cost management, Azure Active Directory, IAM, VM management, Azure portal, and Partner Center portal. I assist via phone or email and work with small developers to Fortune companies to resolve complex issues.As a Technical Advisor, I review support cases regularly and provide guidance to expedite resolution. I initiate escalation based on customer needs and drive process improvements.My role involves resolving API and break-fix problems related to Azure portal and Partner Center portals, Azure subscriptions, billing, cost-related queries, and cost management. I work with direct partners, indirect providers, and resellers.I lead daily meetings, escalate high-priority customer issues to internal teams, build infrastructure, identify and track production platform bugs, and ensure the achievement of CPE goals and SLAs.Throughout my career, I have worked on more than a thousand service tickets with clients from various countries.My focus is on driving awareness of training opportunities, content, tools, skills, and process excellence.

Current workplace

Nathaniel B's current company

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Sonata Software
Sonata Software
Azure Administrator with experience in Team Lead, Subscription & Billing, CSP, Partner Center API, AAD, IAM and Founder Hub
bangalore, karnataka, india
Employees
4671
AeroLeads page
5 roles

Nathaniel B work experience

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Digital Cloud Architect

Current

Hyderabad, Telangana, India

I'm currently engaged in a project related to Microsoft, specifically within the Microsoft Founders Hub-Startup initiative. In this project, my roles include serving as a Digital Cloud Specialist and taking on responsibilities as an Escalation Manager. As the Escalation Manager at Sonata Software, my duties encompass handling stakeholder complaints and.

Jun 2024 - Present

Senior Support Engineer

Hyderabad, Telangana, India

I assist with various tasks associated with the Partner Center API, including resolving break-fix and authentication issues. I collaborate with direct partners, indirect providers, and resellers to offer support with Granular Delegated Admin Privileges (GDAP) and Delegated Admin Privileges (DAP). Moreover, I assist with customer listings and the.

Jan 2023 - 2024

Technical Specialist (Team Lead)

Hyderabad, Telangana, India

I oversee the review and assignment of cases to Support Engineers regularly. This includes guiding to hasten resolutions and enhance the Customer & Partner Experience. I proactively initiate escalations to internal channels based on customer needs and the status of the case to address issues before they escalate.My expertise lies in Azure deployments.

Jun 2018 - Dec 2022

Sr Associate

Hyderabad, Telangana, India

As a Senior Associate, my primary duties include mentoring and guiding junior representatives and managing escalations to ensure our services adhere to the highest standards of customer satisfaction. Furthermore, I am responsible for reporting to management and offering feedback on staff performance.Previously, I have established and maintained a conducive.

Mar 2016 - Feb 2018

Store Manager

Dileep Company

Hyderabad Area, India

Customer service, Team leading, Visual merchandising, IT literate, Resolving customer Complaints, staff scheduling, sales development, Density analysis and cost & stock co

Dec 2011 - Aug 2014
Team & coworkers

Colleagues at Sonata Software

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1 education record

Nathaniel B education

  • Mba
    Mba
    Master Of Business Administration (M.B.A.)
FAQ

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What company does Nathaniel B work for?

Nathaniel B works for Sonata Software.

What is Nathaniel B's role at Sonata Software?

Nathaniel B is listed as Azure Administrator with experience in Team Lead, Subscription & Billing, CSP, Partner Center API, AAD, IAM and Founder Hub at Sonata Software.

Where is Nathaniel B based?

Nathaniel B is based in Hyderabad, Telangana, India while working with Sonata Software.

What companies has Nathaniel B worked for?

Nathaniel B has worked for Sonata Software, Allyis, Mindtree, Wipro, and Dileep Company.

Who are Nathaniel B's colleagues at Sonata Software?

Nathaniel B's colleagues at Sonata Software include Sivakumar Konda, Sunil Reddy, Madhava Rao, Sharath Kumar N, and Raghu Ram.

How can I contact Nathaniel B?

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What schools did Nathaniel B attend?

Nathaniel B holds Master Of Business Administration (M.B.A.) from Mba.

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