Nathaniel Small Email & Phone Number

United States

Build and maintain professional working relationships with customers, vendors and sales groupsContact customers and sales groups to advise on maintenance issues via phone and e-mailAnalyze tire requests to ensure correct applicationNegotiate tire pricing and maintenanceEvaluate maintenance requests for necessity and to avoid duplicated servicesPro-actively.

Florida, United States

Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.Strives for harmony and teamwork within the department and with all other departments.Develops and implements a marketing plan which promotes new and repeat business.Understands, keeps abreast of and complies with federal, state and local.

Boston, Massachusetts

• Promote and Increase OnStar awareness, Sales factory installed OnStar system by directly engaging the US Automobile Dealer network
• Initiate Dealer interactions, meetings, training, promotions and sales contest product throughout assigned territory.
• Initiate and conduct training calls with dealership personnel on the OnStar portfolio of products, services and the proper delivery process.
• Resolve all dealer-customer satisfaction issues through appropriate channels.
• Provide accurate, detailed and timely communications.
• Ensure OnStar business objectives are attained within assigned territory.

Braintree, Massachusetts

Assist customers in servicing, repairing and explaining each service need.Understanding customers' requirements and concerns; matching requirements and concerns to various service options.Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.Keeps abreast of new.

Implement service strategies with dealership personnel to grow the business, increase dealer profitability, customer satisfaction, and customer service retention. Implement, train and monitor dealers on service lane processes. Become a center of expertise with the following service lane tools: Service Workbench (SWB) and Online Service Scheduling.

Massachusetts

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.As certains automotive problems and services by listening to customer's description of symptoms; clarifying description.

Brockton, Massachusetts

Setting, confirming and preparing for appointments with customers to expedite their service experienceGreeting customers in a timely and friendly mannerDetermining vehicle needs based on customer information and a vehicle walk-aroundUsing a consultative selling process to assist customers in planning for on-going required maintenance of their.

Logan Airport

The Gold Choice Counter Sales Representative will work to provide world class customer service to Hertz customers throughout the car rental process; show ownership to ensure customers has a positive experienceThe key responsibilities and accountabilities for the incumbent are toResponsible for managing the rental process; both rentals and returnsAnswer.

East Boston, Massachusetts

Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.Inspect vehicles for unidentified body damage.Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.Provide positive customer service, including greetings, assistance.

Bachelor Of Business Administration (B.B.A.), Management

Activities and Societies: Basketball and soccer

Continued Education, International Business

Activities and Societies: Basketball and Soccer

Dipolma