Nathaniel Palmer Email & Phone Number

Springfield, PA, US

Newtown Square PA

• Programmatically engage SAP’s most successful customers to support the reference requirements of the Sales and Marketing organizations, improve the competitiveness of the sales cycle and enhance customer experience and.
• Supported 72,000,000 in revenue for the SME space in 2017
• Track and report on pipeline and revenue impact of reference activities for team metrics and executive level reporting
• Successfully executed 1480 customer-to-customer meetings touching $840M in pipeline

• Provide a great HCM Experience
• Assist clients with questions on all platforms of the ADP RUN Program.
• Resolve the majority of calls with the client’s initial contact that resulted in fewer callbacks to the client to give them a resolution.
• Make proactive calls to critical clients to help resolve pending issues and increase the overall satisfaction of the client with ADP’s services.
• Support the time in a day-to-day tasks as needed allowing them to support their clients better.
• Answer overflow calls for the team and sent messages to them for return calls.

Camden NJ

• Managed the needs of multiple national account customers while working within tight project timelines.
• Addressed with need for safety training with Senior Management and implemented the presentation to R & D.
• Completed formula manipulation for Paris start-up and, as a team, exceeded expectations.
• Monitored inventory levels and ordered ingredients and supplies to meet the needs of upcoming projects.
• Converted recipe formulas to ensure that products could run at multiple plants and reduced costs by 10%.
• Implemented a group-wide procedure to prevent the loss of product in a cooler or freezer.

Camden NJ

• Generated an Excel-based tracking system for clients to monitor their personal training progress.
• Created a tool to organize and streamline the Fitness Center Staff schedule.
• Made presentations to clients about relevant topics in the wellness industry.
• Negotiated contracts under tight deadlines and worked within budget constraints to organize health and fitness events.
• Coordinated a successful initiative to motivate inactive members to return to the fitness center, resulting in a $34,800 increase of revenue for the fitness center.
• Managed inventories, projection of fitness center supplies, and sports leagues to meet demand and remain within budget.