Nathaniel Palmer Email & Phone Number

Springfield, Pa, Us

Newtown Square Pa

• Programmatically engage SAP’s most successful customers to support the reference requirements of the Sales and Marketing organizations, improve the competitiveness of the sales cycle and enhance customer experience and loyalty• Supported 72,000,000 in revenue for the SME space in 2017• Track and report on pipeline and revenue impact of reference activities for team metrics and executive level reporting• Successfully executed 1480 customer-to-customer meetings touching $840M in pipeline

• Provide a great HCM Experience • Assist clients with questions on all platforms of the ADP RUN Program.• Resolve the majority of calls with the client’s initial contact that resulted in fewer callbacks to the client to give them a resolution.• Make proactive calls to critical clients to help resolve pending issues and increase the overall satisfaction of the client with ADP’s services.• Support the time in a day-to-day tasks as needed allowing them to support their clients better.• Answer overflow calls for the team and sent messages to them for return calls. • Completed training in Payroll and Tax. • Acquired Strengths: Working with Customers, Interpersonal Skills, Managing Tough Relationships

Camden Nj

• Managed the needs of multiple national account customers while working within tight project timelines. • Addressed with need for safety training with Senior Management and implemented the presentation to R & D.• Completed formula manipulation for Paris start-up and, as a team, exceeded expectations.• Monitored inventory levels and ordered ingredients and supplies to meet the needs of upcoming projects. • Converted recipe formulas to ensure that products could run at multiple plants and reduced costs by 10%.• Implemented a group-wide procedure to prevent the loss of product in a cooler or freezer. • Researched current customer and consumer trends and collaborated with a team of new products that met the specifications and needs of national accounts. • Ensured appropriate documents and compliance to policies and regulations were met during the planning and execution projects resulted in 100% compliance.• Responsible for the transfer and extraction of data from company database into Excel. • Acquired Strengths: Time Management, Working with Customers, Business Acumen, Attention to Detail

Camden Nj

• Generated an Excel-based tracking system for clients to monitor their personal training progress. • Created a tool to organize and streamline the Fitness Center Staff schedule.• Made presentations to clients about relevant topics in the wellness industry.• Negotiated contracts under tight deadlines and worked within budget constraints to organize health and fitness events. • Coordinated a successful initiative to motivate inactive members to return to the fitness center, resulting in a $34,800 increase of revenue for the fitness center.• Managed inventories, projection of fitness center supplies, and sports leagues to meet demand and remain within budget.• Instructed clients in proper execution and performance of exercise techniques.• Partnered with clients to set and obtain their personal fitness goals.• Taught fitness classes and coached clients on how to maintain healthy lifestyles.• Organized the annual golf tournament.• Acquired Strengths: Customer Service, People Relationship Skills, Managing Tough Relationships