Nate Nielsen Email & Phone Number

Seattle, Wa, Us

Redmond, Washington, United States

As part of the larger Windows Servicing and Delivery team, helped reach adoption of 352 million devices on Windows 11 and exceeded our goal before the end of FY23Greatly exceeded expectations over the course of the first year that Windows Autopatch has been available to customers and assisted in onboarding over 1.5 million devices and as we approach the second year of availability it is now over 5 million active devices Working daily with dozens of Microsoft enterprise customers gathering feedback in the way of insights and customer feature requests and evidence on Windows 11, Windows Autopatch, and Security Copilot to continually remove blockers and evolve the solutions based on the changing needs of our customersOne of the leaders of the internal Security Advocates team and helped developed Customer Accelerator slide decks to give our collaborators the tools to easily showcase new features and functionality for enterprise customersEngaging with strategic global customers and supporting Microsoft sales teams in new customer acquisitionsInternally communicating with various Microsoft teams, such as feature program managers and account teams to collaborate on improving our products and capturing data and metrics to ensure that the product moves forward in the best directionPart of the Customer Acceleration Team for Windows 11, Windows Autopatch, and Security Copilot that works to help grow and expand the solutions to benefit our customers and their needsOnboarded and currently supporting numerous customers varying in size from 250 to 100,000+ users

Greater Seattle Area

Provided proactive and reactive support for Microsoft’s enterprise customers around Azure and Microsoft 365 technologies by utilizing workshops and custom engagementsSignificantly improved adoption and productive use of Microsoft solutions by working with customers in a dedicated capacity and by having deep technical discussions around architecture, security, scope, and readinessAchieved high levels of satisfaction and recognized as a trusted advisor in Microsoft security technologies by numerous Microsoft enterprise customers which helped to create long lasting relationships with themWorked with organizations that span every industry and sector (financial, health, education, etc.) and leveraged expertise along with business insight to establish excellent customer relationshipsProven ability to meet and exceed internal metrics around utilization and compliance demandsAssisted in the development and improvement of Microsoft intellectual property which gets delivered weekly to customers worldwide around the fundamentals of Azure Information Protection (Microsoft Purview Information Protection)Obtained 18 internal accreditations within 2 years around Azure and Microsoft 365 solutions to ensure knowledge of products before delivering workshops for enterprise customers

Redmond, Wa

A Microsoft Partner Technology Solutions Professional (P-TSP) for Azure which is a select group chosen from the various Microsoft partners who help clients during pre-sales engagements or architectural guidance for enterprise solutionsHelped revamp the training, pre-sales, and consulting formats that Synergy Advisors uses for customer learning experiencesHelped Microsoft develop a protocol for migrating customers and clients from Windows Server 2012 R2 AD RMS environments to Windows Server 2016 AD RMS environments.Expert knowledge of the Microsoft Modern Workplace solutions (Azure Information Protection, Microsoft Cloud App Security, Microsoft Intune, Advanced Threat Analytics, and Azure Active Directory Premium)Successfully presented demos alongside CEO and CTO to IT decision makers and business leaders on Modern Workplace solutions to bring about adoption and consumption of products for 20K+ seat customersManaged projects with clients to ensure successful rollouts of Modern Workplace solutions to 20K+ usersAssisting in the management of the Synergy Advisors YouTube page and marketing of technical videos as well as creating and providing material for the company websiteWorked alongside CEO and Marketing Director on strategies to grow the Synergy Advisors brand and achieved the recognition of being a finalist for Microsoft Partner of the Year Award in the Enterprise Mobility category for 2016, Winner of the US EPG Partner of the Year Award for West Coast, and Winner of WW Microsoft Partner Case Study in Cloud AdoptionProduced 15+ videos on Microsoft Modern Workplace using technologies such as Camtasia and SnagIt for 20K+ seat customers and for the Synergy Advisors YouTube page to gain thousands of views Collaborated with clients and Microsoft account managers to establish scope of work on projects and identify use case scenarios with Microsoft Intune and Azure Information Protection (Microsoft Purview Information Protection)

Edmonds, Wa

Successfully set up the 2014 Microsoft Retail Experience Center by planning placement of particular assets and constructing artificial store fronts and displays using digital technologiesAssisted in the Creative and Visual brand development of the mobile game Moonrise created by Undead Labs and KabamA part of project management for the Microsoft Visual Retail User Interface which can be found in major retailers such as Best Buy, Wal-Mart, Fry’s Electronics and other international locationsLed a project which upgraded the Xbox User Interface Experience in over 600 Best Buys around the countryOversaw the localization of projects, brands, and logos

Bachelor Of Arts In Media & Communication Studies, Minor In Creative Writing

Activities and Societies: Music Players and Performers Club (UW Bothell)On-Campus Work Established the Music Players and Performers Club.

Education record