• Ensure the supply of materials for domestic suppliers meet the Greenville plant production schedule and minimum stock levels to guarantee operational and production continuity• Maintain strong internal and external relationships for supply of materials to support manufacturing requirements• Lead and support domestic material planning team with the development to exceed expectations and achievements• Resolve supplier concerns and evaluate supplier performance in conjunction with procurement

• Audited all transportation invoices and coded for processing with reconciliation of charges for over $15,000 and short paid carriers with $304,000 due to legitimacy of charge• Managed all outbound and inbound transportation claims and successfully resolved claims for over $615,000 • Tracked and traced 20 to 80 domestic and international LTL, TL, Ocean, and air freight shipments per day• Maintained HYG’s relationship with CEVA during the rollout of a new 3PL and provided support as needed Facilitated inbound raw materials and parts and outbound finished goods to dealers and customers • Supervised all expedites including ground expedites – 185 ground shipments for $211,000 and – 167 air shipments for $676,000• Lead Amazon Risk 2021 project to ensure part availability to begin builds in Q1 for short lead orders • Ensured timely production supply through purchasing from 85 suppliers with approximately 2600 parts • Resolved internal part shortages and work cross functionally with engineering, receiving, inventory integrity and suppliers to improve accuracy • Managed parts rejects, receive discrepancies, resolve lost stock, and bill of material structure errors to minimize manufacturing impacts

• Managed 100-150 end customer delivery issue resolutions, option changes, and expediting shipments per day • Collaborated with Engineering department for SPED issues for 44 truck series and two manufacturing plants• Maintained cross-functional relationships and developed cross-training plan for supply chain personnel • Processed over 460 bill-to changes

 Use planning, organizing, time and project management in reaching quick solution that will promote customerconfidence in the organization Address Dealer, National Account, and Customer contacts through problem solving and implementing resolutions Maintain current contact management data with documentation and identify any problem that can be addressed Collaborate with schedulers and plant to process order change requests in Order Management System and deliversatisfactions to all parties Participate in projects as assigned to improve efficiencies and processes in other areas of the Supply Chain as wellas Marketing Successfully resolved over 3600 incidents for dealers / customers to increase sales and improve plant efficiency

• Managed procurement and professional relationships of 20+ vendors• Maintained accurate inventory through effective planning and forecasting• Monitored a range of KPI’s within a fast paced, high volume retail environment• Managed accounts receivable and accountants payable, including invoicing and reporting• Continuously reviewed and managed team performance and trained staff as needed• Supported the Store Manager in identifying opportunities for commercial advantage• Reviewed and signed invoices and credit notes on a weekly basis• Delegated work and assigned tasks to up to 12 employees• Assisted in the recruitment and training of over 30 employees• Created staff scheduling, reviewed hours worked, and processed payroll

• Performed and completed quarterly and yearly physical inventory counts• Promoted sales growth and profit with an average annual revenue increase of 2.43 percent• Reviewed customer feedback and suggested ways to improve process and service levels• Formed a successful sales culture within the store• Managed professional relationships with suppliers by maintaining clientele books and records

• Performed preventive maintenance on machinery and maintained adequate shop supplies• Maintained service operations by inspecting and maintaining vehicles• Proficient maintenance and organization mission by completing related results• Kept shop equipment operating by following operating instructions, and troubleshooting breakdowns• Effectively identified required parts for vehicle repairs, prepared estimates of cost, labor and material