Translated business requirements into detailed user stories, epics, and functional specifications for Agile development teams, ensuring alignment with project goals and stakeholder expectations.Collaborated with stakeholders to create business process flow diagrams, user interface mockups, and system workflows using tools such as Lucidchart and Visio to effectively communicate design goals to developers.Developed user acceptance criteria and test cases in coordination with software testing analysts to validate system functionality and ensure high-quality deliverables.Analyzed complex business data sets using SQL and Python to optimize academic software functionality and improve user experience for learning management systems (LMS).Designed and delivered performance reports and dashboards in Tableau and Power BI, driving actionable insights and guiding strategic decision-making for stakeholders.Partnered with internal teams and clients to align technical solutions with business goals, ensuring seamless integration and effective execution.Leveraged Salesforce and CRM workflows to maintain data integrity, enabling accurate reporting and operational efficiency.

• Led a cross-functional team to gather and clean procurement data from the sample size data we were given.• Utilized Python to create a way for data from the sample imported to MongoDB.• Create data visualization using Tableau that breakdown spending by NGIP category.• Developed predictive models such as decision tree to achieve accuracy rate of 75.68% for predicting item shipment.

• Created the requirements and data warehouse architecture framework to improve the Reporting Team’s data analytics and operation needs.• Visualized data and its entities on Lucid chart.• Planned and developed framework utilizing the SDLC methodology.• Utilized non-relational in SQL to visualize the data warehouse.

● Managed and maintained data collection systems for over 60 sports events, ensuring accurate student registration data, and tracked registrations using Excel for efficient record-keeping and reporting. ● Provided technical support during events, resolving issues with event management software and peripheral equipment to ensure smooth operations. ● Configured and maintained IT hardware for event check-ins, ensuring all devices were operational on both Windows OS and Chrome OS platforms. ● Conducted system health checks and documented solutions to improve operational efficiency. ● Assisted in training event staff on the use of IT tools and troubleshooting protocols. ● Gained proficiency in OBS software for broadcasting events, enhancing visibility and engagement.

• Organized and led over successful 20 events for an average of 80 attendees per event.• Developed partnerships with 2 other schools to coordinated competitions. • Provided technical setup and support for events, ensuring smooth operation of IT resources..