Cybersecurity, Identity and Compliance ♦ Customer Success ♦ Microsoft ♦ Salesforce ♦ Leadership ♦ Negotiation ♦ Business Strategy ♦ Relationship Management ♦ Bilingual (English/French) ♦ Stakeholder Engagement ♦ Consensus Building ♦ Team Development ♦ Prospecting ♦ Resource Allocation ♦ Project Management ♦ Solution Selling ♦ Contact Centers ♦ I am a highly accountable and competent Senior Leader with 20 years of progressive management experience in the IT industry, including:- 15 years in professional IT Sales, including Enterprise Contact Centre software, Pre-Sales Consulting, Account Management, Business Development and Channel Management.- 10 years selling Digital Transformation professional services to leading Canadian private and public sector customers across government, banking, insurance, telecommunications and other verticals.- 10 years selling and delivering Microsoft Security, Compliance and Identity (SCI) Solutions including but not limited to the following technologies: M365, Azure, Entra, Defender, Purview, Sentinel, Intune, Teams, VIVA, MIM, etc.My leadership style is to ‘lead by example’, sharing knowledge and developing skills that enhance performance and productivity by empowering others to be their professional best.As an excellent communicator, I quickly establish rapport and relationships with stakeholders, demonstrating a high degree of tact, diplomacy, confidence, resilience and patience.I have sharp problem-solving skills, executing sound judgement in making necessary and effective decisions.My innate desire to win fuels me every day to be a persistent, energetic and flexible self-starter collaborating effectively and working autonomously, pivoting as needed to adapt in dynamic environments.