Nathan Mote Email & Phone Number

Raleigh, Nc, Us

Redwood City, California, Us

• Spearheading BigPanda's growth monetization program, encompassing innovative pricing & packaging across multiple products with AI/ML technologies, including BigPanda's AI-powered copilot.

Redwood City, California, Us

Monetization• Developed a modern, credit-based subscription pricing framework with module add-ons, catering to multi-year commitments and partner ecosystems• Creating comprehensive sales enablement & training materials to drive effective monetization of new pricing models and add-ons• Serving as head of pricing committee, collaborating with sales to optimize pricing, licensing, and deal structuring• Leading contract reporting initiatives, including building new contract datasets in Snowflake and partnering with cross-functional teams to deliver downstream reporting in CRMA and Tableau for executive and sales teamsRetention/Engagement• Developed a product instrumentation framework, auditing and identifying key growth metrics that ladder up from in-product behavior to drive organizational business targets around New ARR, NDR, churn• Expanded implementation of Heap Analytics and led a successful Google Looker Analytics POC• Spearheaded the relaunch of a Salesforce-embedded customer 360 with a team of data analysts and engineers, incorporating analytics on platform usage, product adoption, and customer support

Fort Lauderdale, Fl, Us

• Primary lead of cross-functional Product-Led Growth acquisition and retention initiatives across $200m SaaS Product portfolio within the Work Collaboration Solutions business unit.• Uncovered and built out product requirements for new solution use cases aligned to key buyers and markets, encompassing emerging Workspace Intelligence capabilities. • Led a 30 person cross-functional business unit focused on driving success within the SMB market, helping to meet the digital sales goal for 2020 (112% to year), reduced time-to-resolution for revenue impacting technical issues, while driving segment retention and product adoption via in-product analysis, awareness and cross-selling campaigns.

Fort Lauderdale, Fl, Us

• Drove fundamentally new GoToMarket motions targeting new buyers and markets, aligned to value added workflows and upselling.• Led the strategy and research-ground proposals of key departmental uses cases for to the Product Management team, which were subsequently picked up and built out throughout the year. • Produced a quarterly WIN analysis and recommendations for cross-functional leadership, recognizing the growing influence of new features in target markets.

Fort Lauderdale, Fl, Us

• Lead PMM for Go-To-Market strategy for the newly aggregated Content Collaboration solution, working cross-functionally with product, marketing and customer support to educate and support on new processes.• Orchestrated a multi-quarter research analysis for the newly launched Citrix Workspace, defining message/positioning, validating key marketing themes for 2018 and outling a buyer’s journey.

Fort Lauderdale, Fl, Us

• Led a multi-quarter customer churn initiative, contributing to the achieved 2017 company goal to improve retention and lower churn to a target rates. • Key member of an 18-month approved proposal for solution based selling – culminating in new message/positioning to inform product, sales and marketing initiatives for 2017.• Conducted product and packaging studies to successfully integrate acquired technologies into the solution offering.• Built out semi-annual market analysis reports for the Executive Leadership Team to inform yearly planning.

Raleigh, North Carolina, Us

• Lead strategist on the IBM Watson Engagement Advisory account, establishing content and messaging strategy grounded in extensive market and competitive research and analysis. • Modeling in-depth customer buyer’s journeys aligned to content maps and competitive analysis to launch IBM Watson Engagement Advisory within the Insurance and Telco industries. • Driving customer experience governance, project prioritization guidelines and internal communication programs for National Instruments.• Chief architect and strategist of a Centerline maturity measurement tool set to provide marketing executives with customer experience, data analytics and content maturity scoring and recommendations.

Raleigh, North Carolina, Us

• Leading provider of strategic research, reporting on key growth accounts including product analysis, consumer segmentation profiles and market profiling.• Uncovered, cultivated and drove new business opportunities based on understanding enterprise-level business strategy and aligning Centerline solutions to achieve long-term objectives. • Ensured the seamless onboarding of new clients to designated account teams, educating both clients and internal teams on background and processes.

Broadbeach, Qld, Au

• Reported to the Director of Business Development who oversaw 3 brands of channel tourism marketing. • Researched industries to identify potential clients, decision makers, and influencers in diverse industries (auto, telecom, finance, and food/beverage). • Supported account managers and creative teams. • Performed competitive analysis with a focus on promotions and pricing. Managed overlapping duties and projects each day.• Coordinated production of print and online media. • Drafted correspondence and email to respond to clients and prospects. • Wrote and edited copy. Proofread copy of the new website to ensure accuracy.

Master’S Degree, International Relations (Laws)

Bachelor’S Degree, Commerce

Education record