Picked to take on a newly created leadership role on our Global Sales Team with oversight over Groups & Meetings for our Global Corporate Accounts. My Team has the privilege of working with IHG’s largest Global Accounts and delivering better Groups & Meetings performance to our family of brands. Our mission is to drive preference to our family of brands, serving as a trusted business consultant to our customers, and being industry ambassadors of confidence in the comeback of F2F Meetings & Events.

As the Director, Mid-Market and Project Business Sales, I am responsible for leading our Mid-Market and Project Business Sales team in the Americas. We have the pleasure of working with small to medium enterprise accounts, that are looking for a strategic, and consultative partner to help manage their travel and lodging needs. We understand that these emerging businesses make up the engine that drives our economy. Our role is to deliver strategic insights, industry trends, and the latest travel management technology that will drive the right travel buying experiences for these businesses. Through intentional partnerships with our clients, we are driven to deliver greater return on investment on your overall travel and lodging spend, while elevating traveler satisfaction, and enhancing your travel management strategy. As the trusted business advisor our TEAM will:• Offer unique, valuable insights and perspectives on the business focusing on the key performance objectives,• Educate on the new trends and issues and how they impact the organizations ROI on overall travel spend,• Help clients avoid potential risks and land mines when building out company travel management strategy,• Provide ongoing advice and consultation on new technology that drives travel management efficiency & productivity, and• Lead strategic planning efforts to find the right brands, in the right locations, and deliver the traveler satisfaction results needed.TEAM Achievements 2018- Top Transient YOY performance in America Sales - Exceed Business Development goals by 20%- Voted "Team of the Year" for America Sales (One Team Award)Team Achievements 2019- Top Transient Team Performance in America Sales - Exceeded Groups & Meetings target by 10%- Exceeded Business Development target by 40%- 6 team members throughout the year were promoted into new roles- Was one of three finalist for "Sales Leader of the Year"

Responsible for building the Americas inside sales efforts for InterContinental Hotels Group (IHG) Meeting Sales Specialist team. We have the privilege of working with IHG’s largest Key Accounts and delivering better Groups & Meetings performance to our family of brands. Our mission is to drive preference to our family of brands, leading to greater share of TAM, Third Party, and Government Groups & Meeting spend. We do this by gathering intelligence and data, turning that knowledge into customized account strategy, and using our Challenger Sale skills to create mutually beneficial solutions with our clients.• Proactively mining RFP's, working in a fast and seamless way to convert more opportunities coming into IHG• Make use of external tools and resources, such as Knowland Group, LinkedIn Sales Navigator, and Lexis Nexis to find new decision makers and influencers• Using data insights to have more strategic and Challenger Sale conversations with our clients about their groups & meetings strategy• Developing a best-in-class Inside Sales organization, identifying the right performance metrics that will lead to greater market share • Work with our Field Operations & Commercial Sales Support to deliver Groups & Meetings Educational Series, and create targeted brand or market account plans to shift market shareTEAM Achievements • Corporate Groups & Meetings – achieved 103% of 2016 plan• Government Groups & Meetings – achieved 121% of 2016 plan • 3RD Party Groups & Meetings – achieved 112% of 2016 plan• Corporate Groups & Meetings – achieved 123% of 2017 plan• Government Groups & Meetings – achieved 151% of 2017 plan • 3RD Party Groups & Meetings – achieved 101% of 2017 plan• Grew team from two Sales Specialists deployed only to Corporate Key Accounts to current state of 14 Sales Specialists deployed against four segments (Corporate, Government, Sports, and 3rd Party)• Three Team Members from Sales Specialist team promoted to Account Manager role in 2017

Lead a TEAM of 11 Regional Sales & Marketing Directors in the East half of United States and Canada. Responsible for IHG's largest franchise hotels in our Upscale and Upper Midscale brands. Total portfolio size of 270 plus hotels. Our focus; to work collaboratively, constructively with our hotel owners, hotel management companies, and on property leadership teams to drive greater market share. • Work closely with hotel sales teams developing sales and marketing strategic plans; preparing and reviewing actions plans, measuring productivity; implementing process and procedures; resolving problems, identifying trends; determining improvements and implementing change.• Lead all RFP process and procedures for the region, serving as liaison between the IHG hotels and the GSO team• Conducted ongoing hotel audits, ensure hotel listings on all sales and marketing channels are accurate and up to date, ensuring optimal channel performance• Monitoring hotels’ lead response rate and time to all incoming leads through Meeting Broker, Cvent, Starcite.• Conducted brand on boarding training for the new team members.• Strategically develop sales training initiatives based on portfolio gap analysis • Provided performance gap analysis in order to successfully develop regional group segment promotions• Lead all Digital, Loyalty and Partnership Marketing initiatives from IHG.• Lead all sales & marketing meetings amongst the brand, stakeholders, hotel owners, hotel management companies.• Organized & lead regional market outreaches targeting key clients, key segments for share shift TEAM Achievements: - Overall top performance to RGI goal for full and limited service franchise hotels in Americas in 2013 for IHG- Achieved portfolio Revenue and RevPAR goals in 2013- Exceeded portfolio Revenue and RevPAR goals in 2014 - Grew portfolio RGI share in 2014 Personal Achievements:-IHG Presidents Award Winner 2014 -Emory / IHG Leadership class attendee 2013

As the Sales Performance Director of the Hotel Indigo and Crowne Plaza Brands:• Work closely with hotel sales teams developing sales and marketing strategic plans; preparing and reviewing actions plans, measuring productivity; implementing process and procedures; resolving problems, identifying trends; determining improvements and implementing change.• Lead all RFP process and procedures for the region, serving as liaison between the IHG hotels and the GSO team• Conducted ongoing hotel audits, ensure hotel listings on all sales and marketing channels are accurate and up to date, ensuring optimal channel performance• Monitoring hotels’ lead response rate and time to all incoming leads through Meeting Broker, Cvent, Starcite.• Conducted brand on boarding training for the new team members.• Strategically develop sales training initiatives based on portfolio gap analysis • Provided performance gap analysis in order to successfully develop regional group segment promotions• Lead all Digital, Loyalty and Partnership Marketing initiatives from IHG.Achievements - become lead trainer for all new hires for both brands, and eventually a new team formed for Holiday Inn- US Sales & Marketing "Superman" Award Winner in 2012 for best overall performance