Nathan Rice Email & Phone Number

Kings Mountain, North Carolina, United States

Monroe, North Carolina, United States

• Drafted shipment BOLs, packing lists, invoices and shipping labels.• Communicated with carriers to confirm delivery windows and reduce shipment delays.• Capitalized on sales opportunities for key products, keeping costs low.• Generated leads for new sales through telephone and email contact with customers.• Secured consistent customer sales with knowledgeable, friendly support.

Spartanburg, South Carolina, United States

• Created social media posts in line with marketing strategy and engaged with fans.• Worked with marketing manager to manage design projects and oversee brand guidelines.• Leveraged data to assess effectiveness of digital marketing campaigns.• Generated over 50% more engagement in social media posts using ad analytics.• Created captivating audio and video content to engage users across digital platforms.

Charlotte, North Carolina, United States

• Lead the scheduling of Columbia, Greenville, and Charlotte installation and delivery teams • Shared insights with management regarding member inquiries, concerns, and complaints to improve products, operations, and policies• Improved area route efficiency by scheduling monitoring and amending the build schedules for assigned locations• Provided solutions, recommendations, and replacements to customers with empathy and positive feedback• Monitored processes, identified gaps, and resolved operational issues to correct organizational deficiencies.• Received inbound calls to handle various concerns, set appointments and close sales.

Kings Mountain, North Carolina, United States

• Improved performance by offering feedback on individual workers to senior leadership. • Increased route efficiency by 25%, through measured worker analysis to enable more routes per day.• Assessed crew performance, conducting inspections and reporting on workmanship quality issues.• Enforced strict adherence to safety protocols governing crew behaviors, equipment operation and power tool use.• Trained team to provide high quality service to guarantee customer satisfaction.• Resolved errors and incidents through work review and monitoring.