Nathan Lucero Email & Phone Number

Texas, United States

Irving, Texas, United States

United States

• Surpassed quarterly sales targets by achieving over 120% through the strategic use of Salesforce to identify and engage Mitel customers, successfully transitioning them to RingCentral’s communication systems, resulting in a significant increase in market share.• Spearheaded revenue growth initiatives by meticulously forecasting sales trends, managing high-value accounts, and implementing effective cross-selling and upselling strategies, leading to enhanced customer satisfaction and retention.

Plano, Texas, United States

• Exceeded 100% sales record performance metrics throughout my tenure by leveraging Salesforce to connect with existing Mitel customers, showcasing the benefits of various UCaaS platforms tailored to their needs.• Drove lead generation and retention by proactively managing customer accounts, delivering tailored product demonstrations, and fostering strong customer relationships, which contributed to sustained business growth and high customer loyalty.

United States

• Enhanced client satisfaction and expanded business opportunities by managing sales forecasts and accounts using Salesforce, ensuring all opportunities were accurately updated and strategically pursued.• Addressed and resolved a diverse range of customer issues, from billing disputes to service inquiries, in a timely manner, boosting customer satisfaction and fostering long-term loyalty through exceptional service and relationship management.

United States

• Elevated Nabisco to a leading position by winning a company-wide growth contest, achieved through securing prime display locations in stores and maintaining robust customer relationships, which drove substantial sales growth.• Streamlined sales operations by managing orders and staffing and employing innovative display strategies, thereby enhancing the visibility and attractiveness of Nabisco products, leading to increased consumer engagement and sales.

Coppell, Texas, United States

• Boosted customer retention by 20% through strategic plan development and cross-functional collaboration, ensuring sustained client engagement and loyalty.• Optimized sales efficiency by implementing rigorous tracking of monetary values in Salesforce, enabling targeted retention strategies and improved sales focus.

Coppell, Tx

• Boosted customer retention by 20% through strategic plan development and cross-functional collaboration, ensuring sustained client engagement and loyalty.• Optimized sales efficiency by implementing rigorous tracking of monetary values in Salesforce, enabling targeted retention strategies and improved sales focus.

Omaha, Ne

• Implemented strategic and consultative sales processes to understand customer needs, exceeding expectations while simultaneously growing both customers and Mondelez's business. • Integrated financial acumen with sales strategies to enhance cost-effectiveness and economic performance for both Mondelez and client businesses. • Developed and executed innovative, data-driven customer business plans, leveraging industry insights and product knowledge to create effective business solutions and partnerships. • Utilized advanced sales and order management systems to ensure exceptional customer service while implementing targeted promotional and merchandising techniques to strengthen B2B relationships.