Innovative and dynamic professional with end-to-end business analysis experience, including nearly six years of progressive roles in many leading organizations. My expertise in developing and delivering solutions to modernize solutions, reduce complexity/risk, and drive business growth are second to none!I possess a blend of analytical, technological, and management leadership capabilities. I have a proven track record of optimizing customer experience, providing value-based business recommendations to product owners, interpreting quantitative and qualitative data, and identifying opportunities for technology enhancements.I’m committed to eliminate inefficacies, optimize the use of available information, and resolve complex issues through technology and automation. I have a demonstrated history of maintaining high-quality deliverables through regular quality review, accurate reporting, and regulatory compliance. I am skilled at upscaling efficiency across systems and processes by implementing and integrating upgrades and improvements to tools and systems. Employers recognize me for my strong planning, interpersonal, organizational, time management, problem-solving, pressure handling, negotiating, multitasking, and leadership skills.I’m equipped with strong understanding of project management concepts/principles along with technical expertise in Tableau, Excel, Salesforce Reporting, SQL, Python.The personal and professional values I will contribute include determination, teamwork, commitment, communication, respect, and trust which I contribute on a daily basis with every single client.My area of expertise includes: Business analysis, Customer relationship management, Process Improvement, Project Management, Business case development, Customer Strategies, Workflow documentation, Data Integration.While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved! Should you have any questions regarding my career, please feel free to connect via email at nschimmo@gmail.com
Listed skills include Marketing, Leadership, Microsoft Excel, Salesforce.Com, and 11 others.