Head Of Account Escalations
Current
Sep 2023 - Present
AeroLeads people directory · profile
Nathan Sheppard Email & Phone Number
Head of Account Escalations
at
IFS
1 work email found
@ifsworld.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Account Escalations
Location
Greater Cambridge Area, United Kingdom, United Kingdom
Company size
Who is Nathan Sheppard? Overview
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Quick answer
Nathan Sheppard is listed as Head of Account Escalations at IFS, a company with 5208 employees, based in Greater Cambridge Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at ifsworld.com and a matched LinkedIn profile for Nathan Sheppard.
Nathan Sheppard previously worked as Senior Director Business Critical Escalations at Ifs and Group IT Director at Procam Europe. Nathan Sheppard holds Bsc, Biology And Environmental Sciences from University Of Southampton.
Company email context
Email format at IFS
This section adds company-level context without repeating Nathan Sheppard's masked contact details.
{first}.{last}@ifsworld.com
89% confidence
AeroLeads found 1 current-domain work email signal for Nathan Sheppard. Compare company email patterns before reaching out.
Profile bio
About Nathan Sheppard
An exceptional leader with over 20 years’ experience managing distributed, multinational support teams, delivering service excellence across functional and technical disciplines in highly time critical environments. Excellent business acumen and interpersonal skills enabling effective communication at all levels within organisations. Proven track record of creating and mentoring highly motivated teams, trusted and empowered to deliver the mission.
Listed skills include Erp, Management, Software Development, Business Process, and 26 others.
Current workplace
Nathan Sheppard's current company
Company context helps verify the profile and gives searchers a useful next step.
Ifs
9 roles · 27 years
Nathan Sheppard work experience
A career timeline built from the work history available for this profile.
Senior Director Business Critical Escalations
Sep 2022 - Sep 2023
Group It Director
Procam Europe
Responsible for the development and maintenance of all areas of the Group’s IT strategy, estate, policy and governance covering >50 sites across UK & Poland. Definition and delivery of Group IT Strategic programme of projects.
Dec 2015 - Sep 2022
Group It & Operations Director
Procam Europe
Temporary management of ProCam UK’s Operations across 19 warehouses during a period of organisational restructuring until new management in place.
Jul 2017 - Nov 2018
Customer & Technical Services Manager
Customer Services Manager role further expanded to include teams of Software Engineers based in Europe West and Sri Lanka. Senior management sponsorship of customer escalations and critical incidents working closely with C level of major companies. Management of multiple teams covering Support, Systems, Development and Customer Operations.
Apr 2013 - Nov 2015
Customer Services Manager
Expansion of Regional Support Manager role to additionally include teams of Systems Engineers and Customer Operations Managers.
May 2011 - Mar 2013
Regional Support Manager
Managing support teams located in UK, Ireland, France, Spain, Dubai, India & Sri Lanka delivering services across the Europe West, Middle East and India regions. Member of the IFS Global Support Board defining IFS Global Support’s vision, direction, processes and resourcing.
Jan 2005 - May 2011
Uk Support Manager
Management of technical and functional support services teams delivering services to UK&I customers.
May 2001 - Jan 2005
Support Manager
Hrs
1999 - 2001
~2 yrs
Team & coworkers
Colleagues at IFS
Other employees you can reach at ifsworld.com. View company contacts for 5208 employees →
SW
Sampath Wijekoon
Colleague at Ifs
Gampaha, Western Province, Sri Lanka, Sri Lanka
View →
DA
Dilini Arandara
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
SP
Sasanka Perera
Colleague at Ifs
Colombo, Western Province, Sri Lanka, Sri Lanka
View →
LA
Lakshitha Abeysinghe
Colleague at Ifs
Colombo, Western Province, Sri Lanka, Sri Lanka
View →
DA
Damith Anuradha
Colleague at Ifs
Colombo District, Western Province, Sri Lanka, Sri Lanka
View →
TD
Thilina Dissanayake
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
EH
Elisabeth H.
Colleague at Ifs
Ottawa, Ontario, Canada, Canada
View →
TW
Tharangi Wijesinghe
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
CI
Chamila Iroshan
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
CP
Chalani Peiris
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
Sampath Wijekoon
Colleague at Ifs
Gampaha, Western Province, Sri Lanka, Sri Lanka
View →
DA
Dilini Arandara
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
SP
Sasanka Perera
Colleague at Ifs
Colombo, Western Province, Sri Lanka, Sri Lanka
View →
LA
Lakshitha Abeysinghe
Colleague at Ifs
Colombo, Western Province, Sri Lanka, Sri Lanka
View →
DA
Damith Anuradha
Colleague at Ifs
Colombo District, Western Province, Sri Lanka, Sri Lanka
View →
TD
Thilina Dissanayake
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
EH
Elisabeth H.
Colleague at Ifs
Ottawa, Ontario, Canada, Canada
View →
TW
Tharangi Wijesinghe
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
CI
Chamila Iroshan
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
CP
Chalani Peiris
Colleague at Ifs
Sri Lanka, Sri Lanka
View →
3 education records
Nathan Sheppard education
Bsc, Biology And Environmental Sciences
Foundation Award, Agronomy And Crop Science
Education record
Oundle School
FAQ
Frequently asked questions about Nathan Sheppard
Quick answers generated from the profile data available on this page.
What company does Nathan Sheppard work for?
Nathan Sheppard works for IFS.
What is Nathan Sheppard's role at IFS?
Nathan Sheppard is listed as Head of Account Escalations at IFS.
What is Nathan Sheppard's email address?
AeroLeads has found 1 work email signal at @ifsworld.com for Nathan Sheppard at IFS.
Where is Nathan Sheppard based?
Nathan Sheppard is based in Greater Cambridge Area, United Kingdom, United Kingdom while working with IFS.
What companies has Nathan Sheppard worked for?
Nathan Sheppard has worked for Ifs, Procam Europe, and Hrs.
Who are Nathan Sheppard's colleagues at IFS?
Nathan Sheppard's colleagues at IFS include Sampath Wijekoon, Dilini Arandara, Sasanka Perera, Lakshitha Abeysinghe, and Damith Anuradha.
How can I contact Nathan Sheppard?
You can use AeroLeads to view verified contact signals for Nathan Sheppard at IFS, including work email, phone, and LinkedIn data when available.
What schools did Nathan Sheppard attend?
Nathan Sheppard holds Bsc, Biology And Environmental Sciences from University Of Southampton.
What skills is Nathan Sheppard known for?
Nathan Sheppard is listed with skills including Erp, Management, Software Development, Business Process, Requirements Analysis, Business Process Improvement, Integration, and Software Project Management.
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