Nathan Siu Email & Phone Number

Santa Clara, Ca, Us

Brought on as a MS Teams expert to switch over the company to MS Teams from Cisco WebexAssisted with building the MS Teams interface with other AV/IT engineers for users request on the platformSupported all of Teams tickets and tier 2 and 3 ticketsTook ownership of conference room sweeps and breakfixes for the whole NVIDIA campusSupported Exec/C-suite level supported meetings and day to day activitiesSupported board meetings as the go to AV POC as well as all EBC activitiesResolved all Cisco Webex, Zoom, and MS Teams issues with usersAssisted with programming, testing, and installation of new Polycom devices for NVIDIA

New York, Ny, Us

Maintained and opened WeWork locations within the bay area; 30+ locationsAssisted members and employees in troubleshooting and operations of AV equipmentWorked with integrators to configure and install equipment and remodel existing spacesOnsite real time support for conference room configurations, support, and troubleshootingAssisted with company events locally and globallyAssisted with troubleshooting AV issues globallySet up, supervised, and instructed community members on ad hoc event spacesAssisted in configuration of audio devices throughout WeWork buildingsInstalled, configured, and replaced over 150+ video conferencing componentsQSYS Level 1 Certification (completed 2019)

San Francisco, California, Us

• Supports CBC, customer briefing center, for clients of other companies • Handled and supervised $1.5 million dollars of presentation equipment• Support for VIP meetings and gatherings• Assist with company wide events as well as smaller informal events • Onsite real time support for conference rooms • Assist with service desk problems and user issues• Assist with ticket queue management • Sweeps and checks every room within the SF building • Fixes and completes room inspections for working and reliable rooms

San Francisco, California, Us

• Serviced, repaired, and installed over 250+ video conferencing rooms• Assisted with real-time support on problems and issues in video conferencing rooms• Support for VIP meetings and gatherings• Organized, stored and inventoried over $850,000 of equipment weekly• Proposed and implemented standard operations per buildings on repairing rooms• Operated with various teams on different projects within Uber• Assisted with new hire orientations and equipment distribution• Trained and supervised new employees on roles and competence

Washington, Dc, Us

Infantry Mortarman, two tours over seas. Served with 3rd Battalion 7th Marines, 1st Marine Division for 4 years.• Supervised and lead, as a squad leader, a team of seven to thirteen into combat• Instructed new individuals joining the battalion• Proposed and implemented new protocols for duty change over• Instructed and supervised live fire events for the company and battalion• Operated with various branches without conflict• Learned and trained many different jobs and skills outside of normal job descriptions• Maintained a level of combat readiness for battalion• Handled and supervised over $750,000 of equipment and ammunition for battalion size events