Nathan Slater Email & Phone Number

American Fork, Ut, Us

Lehi, Utah

-Increased total implemented ACV year over year from $16M in 2018 to $80M in 2022 - $64 million increase-Restructured department organization to optimize team resources and streamline workflows-Responsible for the achievement and reporting of key metrics to the executive team-Created specific department KPIs and metrics to track department, team, and individual performance-Improved department forecasting predictability of ACV from 80% to 95% accuracy-Successfully transitioned department to using and adopting new software tools (WorkFront, Domo, Slack)-Increased implemented ACV amount per FTE through process improvement and training-Strategically created Entrata’s first Quality Team and Technical Project Manager Team-Implemented internal and external feedback programs which provided data for coaching and improvement-Reduced implementation durations by 40% -Awarded various Values Awards due to exemplary leadership and performance-Mentored managers in the organization who later fulfilled Director level roles-Managed department logistics of successfully transitioning 50 team members from in office work to remote work-Recruited, interviewed, and hired top talent that leveled up the organization to achieve performance targets-Monitored department performance to identify areas of improvement and make strategic adjustments-Developed and sponsored strategic project plans to meet business objectives-Cultivated positive rapport with other departments to boost collaboration and promote teamwork

Lehi, Utah

-Led a team of 10 top performers in delivering a world class implementation experience to clients-Established team expectations on performance by communicating and monitoring key metrics with individuals-Coached team members on individual development that led to enhanced professionalism-Resolved client escalations and delivered solutions while maintaining a professional demeanor-Improved internal processes to streamline the implementation experience and instituted best practices-Strategically allocated department resources across various client projects-Analyzed reports and data to identify areas to improve efficiency, team priorities, and monitored performance-Interfaced with executive teams of various strategic clients to ensure a positive implementation experience-Managed the largest feasibility projects to help secure business with strategic industry players to gain market share

Lehi, Ut

-Defined, managed, and executed project scope and successes across multiple implementation projects-Consistently provided exemplary customer service to both external and internal clients-Effectively communicated with project stakeholders on objectives, progress and changes in order to meet expectations and provide transparency-Promptly resolved client concerns and product issues to maintain client confidence-Contributed on multiple task force teams to improve processes and team performance -Managed multiple strategic clients with multiple projects simultaneously

Sandy, Utah

● Initiated and managed strategic progress indicators● Effectively facilitated high level communications between stakeholders and project team leads● Resolved critical path impediments● Presented weekly briefings to the executive team● Facilitated and directed daily sync meetings that promoted collaboration and efficiencies● Responsible to identify, clarify and prioritize projects ● Incident manager-24/7, First Responder to IT service failures, emergencies, power downs, etc.● Key contributor to the Disaster Recovery Plan

Provo, Utah Area

Orem, Ut

Master Of Business Administration (Mba), Business Administration, Strategy, Operations

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, Graduate

Diploma, General Studies